Operations Engineer, Supply Chain (Starlink)

About the role

SpaceX is developing a low latency, broadband internet system to meet the needs of consumers across the globe. Enabled by a constellation of low Earth orbit satellites, Starlink will provide fast, reliable internet to populations with little or no connectivity, including those in rural communities and places where existing services are too expensive or unreliable.

As an Operations Engineer within the Starlink program you will analyze, develop, and implement tactical and strategic business processes for the supply chain group to create high impact, efficient, economical solutions. Ideal team members are highly autonomous individuals that excel in flexible environments and bring clarity and informed decision-making to our leadership teams that drive the organization.

Responsibilities

• Build relationships with cross-functional groups to identify, prioritize, and lead challenging projects to completion and take ownership for the success and sustainability of actions
• Create dashboards, models, and other types of reporting to enable strategic visibility and build a business case for improvement efforts
• Review and analyze gathered data to identify opportunities for efficiency gains and drive improvement for both supplier and internal processes
• Anticipate and identify operational challenges within the organization, lead problem formulation, determine root cause, and develop creative and effective solutions
• Contribute to a systems roadmap and work with broader application software team to support ERP tools development & supplier-facing portal enhancements
• Develop, standardize and continuously improve supply chain metrics
• Drive for results and customer satisfaction by collaborating with teams, leading projects, and continuously spearheading improvements in supply chain

Basic Qualifications

• Bachelor's degree in engineering, computer science, or operations/supply chain management
• 1+ years of experience in operations, manufacturing, supply chain, or software engineering
• 1+ years of experience with SQL or business intelligence tools (e.g. Tableau, Power BI, Grafana)

Preferred Skills and Experience

• 2+ years using SQL, Python, and business intelligence tools (PowerBI, Tableau)
• Degree in industrial and systems engineering, operations or supply chain management
• Demonstrated ability to gather, analyze, and use data to drive systemic improvements for the business.
• Proficient in identifying system enhancement opportunities, understanding end user requirements, and the ability to translate requirements into design requirements
• Understanding of business concepts relating to supply chain management (procurement, sourcing, material movement/logistics, supplier quality, etc.)
• Demonstrated experience managing simultaneous projects with tight deadlines and navigating ambiguous problem statements
• Experience with sharing information and influencing others across organizational lines, internally, and externally
• Proficient in Microsoft Office 365, including Word, Excel, and PowerPoint
• Experience with lean, six sigma, and related production principles
• Experience or education in management science and engineering, operations engineering, operations research, or industrial engineering
• Ability to work both autonomously and as a team in a highly demanding, ambiguous, and fast paced environment

Additional Requirements

• Must be able to work extended hours and/or weekends as needed to meet major milestones
• Up to 25% travel to other SpaceX locations
• This position requires being on site - remote work not considered

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.