Operations Generalist

About the role

Seeking a sharp, curious, high-agency Operations Generalist to join LatchBio!

LatchBio

The convergence of laboratory automation, high-throughput assays, and machine learning is moving the medium of biological discovery to silicon. At LatchBio, we are building AI and data infrastructure to accelerate biopharma R&D.

Present snapshot

• We are 100+ engineers and operators in San Francisco solving the data bottleneck in biology.
• Data in biotech has increased 10,000x over the past 10 years.
• AI in biopharma will 20x in 7 years. $200m to $4b, 54% CAGR.
• We build ubiquitous software, storage, pipelines, & machine learning for all of biology.
• 50+ new biotech companies onboarded in the past 12 months. $28M Series A from Lux Capital, Coatue, and General Catalyst.

About the role

We’re growing fast, and every week brings a new problem nobody has solved yet. One week it’s finance, the next it’s hiring, a customer contract, an AI partnership, or an infrastructure bill that doubled overnight.

You’ll work directly with the COO and Chief of Staff on the company’s most important problems. This isn’t a support role or a ticket queue. You’ll get real problems with real stakes, and you’ll be trusted to figure them out. It’s one of the fastest ways to learn how a high-growth company actually works.

Who you are

• Fast learner. You don’t need to know how to do something yet. Give you a week and you’ll know it better than most.
• Gets things done. You finish what you start, follow up, and close loops without being chased.
• Comfortable with ambiguity. Hand you a messy, half-defined problem and you’ll come back with structure and a plan.
• Detail-oriented, with the bigger picture in mind. You sweat the small stuff because you understand how it connects to everything else.
• Clear communicator. Concise in writing and in person, and equally at home with engineers, scientists, salespeople, and founders.
• Low ego, high ownership. No task is beneath you, and no problem is too big to take a swing at.

What you’ll actually do

Some examples of problems you might own in your first few months

• Figure out how we hire 60 engineers in 90 days, then help make it happen
• Dig into our cloud bill and find six figures of savings
• Build the financial model leadership uses to make hiring and spend decisions
• Learn to redline a customer contract and keep deals moving
• Stand up a system from scratch the first time we need it, whether that’s vendor management, compliance tracking, or office expansion
• Drop into whatever is on fire this week and leave it better than you found it

What we look for

• 0-3 years of experience; startup, consulting, banking, or other high-intensity backgrounds are a plus
• Strong analytical skills; you’re dangerous in a spreadsheet
• Excited about AI, biotech, or SaaS
• Bias toward action and iteration over perfection
• Genuinely enjoying this kind of work and bringing your personality to the team

What it’s like to work at Latch

• Salary: $150K - $190K
• Unlimited PTO policy
• Every lunch and dinner is paid for ($18K annual value)
• 100% premium covered on Blue Shield’s platinum health plan ($0 premium, $0 deductible) and 50% premium coverage for dependents. 100% coverage for top-tier Guardian dental and vision plans. ($15K value)
• Ambitious equity incentives
• 401(k) plan options
• Company-sponsored professional development
• Work visa sponsorship ($15K value)
• Team-wide science reading groups

Who You’ll Work With the Most

This role is fully in-office Monday through Friday. You’ll work closest with:

• The Founders: Alfredo Kyle Kenny
• Ops Team: Jordan Daniel Saul Jesse Andy Camila and Greg

Hiring process (no more than three weeks)

• Round 0: Apply via the application
• Round 1: Andy, Founding Recruiter
• Round 2: Daniel, Chief of Staff
• Round 3: Jordan, COO
• Round 4: Paid onsite work trial ($1,500) for three days to meet the rest of the team