Operations Lead
- Pay
- $180,000 – $220,000 per year
- Location
- New York City, NY (Remote)
- Listed
- Today
About the Role
Own a core operational domain at an early-stage fintech company, such as customer operations, payment operations, or financial crime operations. You will build and improve its processes, metrics, tooling, and automation in close partnership with Product and Engineering.
What You'll Do
- Handle operational cases directly at first to identify process gaps and establish useful performance metrics.
- Design and launch production automations, then measure their impact on throughput and quality.
- Develop agent-based workflows that automate routine work while routing high-risk decisions to people.
- Work alongside Product and Engineering to define and build operational tools and systems.
- Create and maintain SOPs, escalation paths, KPIs, and domain processes.
- Improve operational capacity while keeping the approach hands-on and automation-focused.
What We're Looking for
- Approximately 3 to 6 years of experience building products or processes in fintech, banking, payments, crypto, or regulated financial services consulting.
- Hands-on operations ownership at a technology startup, ideally an early-stage company.
- Experience shipping production workflow automations or agents, including AI or LLM-enabled systems.
- Experience owning operational domains end to end, from case handling and process design to SOPs, KPIs, and tooling.
- Strong understanding of regulated financial operations, with compliance, risk, financial crime, payment, clearing, or settlement experience valued.
- Ability to work directly with Product and Engineering to shape operational systems.
- A proactive, practical approach to solving operational problems through automation rather than adding manual capacity.
Base salary
$180,000 to $220,000 annually. Visa sponsorship is available.
Location
On-site in New York, New York. Candidates must be based in New York or willing to relocate.
From Clera's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Operations Lead role at Clera?
The Operations Lead posting at Clera states compensation of $180,000 – $220,000 per year. Final pay may depend on location, experience, and interview evaluation on Clera's official career site.
Where is the Operations Lead job at Clera located?
Yes, this Operations Lead opening at Clera is listed as New York City, NY (Remote). Always check Clera's application page for specific state eligibility or relocation policies.
How do I apply for the Operations Lead position at Clera?
This listing links directly to Clera's Ashby application page. You can apply directly on Clera's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.