Operations Manager

About the role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Manager - Mobile Engineering Services

Lead a Dynamic Mobile Engineering Team and Make Your Mark on Critical Infrastructure!

As Operations Manager, you'll take charge of Mobile Engineering Services across multiple high-profile facilities, driving innovative engineering solutions and leading a skilled team of professionals. You'll be the strategic leader ensuring safe, cutting-edge, and cost-effective service delivery while building lasting client relationships throughout your sub-region. This role offers the perfect blend of technical expertise, team leadership, and business impact-where your decisions directly influence operational excellence and customer satisfaction across a diverse portfolio of properties.

Here is some of what you will do

• Staff Management and Resource Allocation: Maintain optimal daily staffing levels, manage Engineering team resources for timely and cost-effective project delivery, and oversee payroll, work tracking, and labor union relations where applicable.
• Training and Development: Ensure engineering staff qualifications and competencies as Mobile Engineers, manage ongoing training programs, and identify additional development opportunities to continuously improve team skill levels.
• Maintenance Planning and Execution: Develop documented maintenance plans incorporating preventive and repair procedures, ensure proper planning and execution of all work efforts in accordance with industry standards and customer specifications, and conduct routine on-site property inspections.
• Safety and Regulatory Compliance: Identify and remediate safety hazards to maintain safe working environments, ensure compliance with all federal, state, and local regulatory laws and guidelines related to building equipment and systems operations.
• Capital Projects and Infrastructure Support: Collaborate with Project Management on HVAC capital work plans, infrastructure upgrades, equipment replacements, and building modifications to maintain operational integrity of building systems.
• Communication and Documentation: Provide ongoing communication and support to Property Manager and Project Manager teams, maintain all required property documentation including drawings and regulatory compliance records, and ensure participation in company purchasing initiatives.
• Performance Monitoring and Reporting: Conduct routine monitoring and business reporting of work performance metrics, budget performance, service cost projections, labor utilization, and other operational data to ensure efficient Mobile Engineering Services delivery and complete other duties as assigned by Regional Operations Manager.

Here is who we are looking for

Required

• 10+ years of technical and supervisory experience in building operational engineering with a strong background in the technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application.
• A Universal CFC
• A valid state-issued driver's license
• Excellent written and verbal communication skills.
• Working knowledge of computer based energy management systems (EMS) computerized maintenance management systems (CMMS) as well as Office systems such as Word and Excel.

• Pay $106,080 -114,400 depending on experience
• Schedule: Monday - Friday day shift and on-call after-hours
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
• Expected compensation for this position: 106,080.00 - 114,400.00 USD per year
• Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site -Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Benefits

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.