Operations Manager

Our POWERX Perks

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary

The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the organization to ensure efficiency, productivity, and profitability. This role involves managing company their departments, local P&L statement and KPIs, developing and implementing strategic initiatives that align with company objectives, and leading field operations teams. This position will play a key role in ensuring operational efficiency, safety, quality, and customer satisfaction.

Supervisory Responsibilities

• Supervises the Field Service Manager, Project Scheduler, Project Coordinator, Project Managers, Assistant Project Managers, and Billing Specialist.
• Manages the department's financial budget, merit, and reviews.

Duties/Responsibilities

Leadership and Team Management

• Lead and develop a high-performing operations team.
• Provide mentorship, training, and performance evaluations for team members.

Operational Planning and Execution

• Develop best practices and strategic initiatives for future growth.
• Oversee the implementation and execution of plans from start to finish, including schedules, resource allocation, and workflow management.
• Ensure timely and efficient project completion.

Quality Assurance and Compliance

• Maintain and enforce quality standards and procedures.
• Ensure compliance with industry regulations and safety standards. Conduct regular audits and inspections to identify areas for improvement.
• Manage department fleet and test equipment needs and condition.

Budget and Financial Management

• Manage operational budgets and control costs.
• Monitor financial performance and make data-driven decisions to achieve targets.
• Monitor equipment rental costs and develop CAPEX requests.
• Manage billing, local P&L, and change orders.

Process Improvement

• Work with teams to achieve initiatives and improve quality and efficiency.
• Resolve issues promptly and implement process improvements.
• Monitor key performance indicators and drive continuous improvement initiatives.

Safety Management

• Promote a culture of safety and develop and enforce safety policies and procedures.
• Collaborate with safety managers to address safety incidents promptly and implement preventive measures.
• Ensure compliance with safety regulations and standards.

Additional information

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities

• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of industry regulations and safety standards.
• Proficiency in Microsoft Office and project management software.

Experience and Education

• Associate's degree required or,
• 5-7 years of experience in operations management, preferably in the electrical engineering industry.
• Detailed knowledge of work being performed in the field.

Physical Requirements

• Regular travel to project sites required.
• Flexibility and availability to work beyond regular business hours.