Operations Manager

Life @ToryBurch is Special Because

When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding high performance.
• Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
• We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
• We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made For You Because

You are an expert in store operations, experienced with inventory management to managing a large operational staff and everything in between (facilities, expenses, vendor relationships to name a few). You're accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best and the business runs with ease. This requires a constant balancing of priorities, including strategic, operational and leadership excellence and an authentic approach. A sense of humor is a plus!

A Day In The Life

The typical day is…atypical. As the operational expert, you are fully versed in all operational policies, procedures and guidelines for all aspects of the store.

You might be maintaining inventory accuracy and product flow, training store staff on technology and operational procedures, partnering with the GM and cross-functional partners to manage and maintain annual budgets, managing people resources, leading by example and setting clear goals and expectations to hold people accountable to a high standard of excellence.

You may also support the customer experience by working with PR/Marketing to execute special event needs. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role

• 3 to 5 years of stock or operations-related experience in a high volume, customer-driven retail environment
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
• Must be at least 18 years of age

How We Work Together

• Adaptable - We change before we have to
• Entrepreneurial - We own it
• Collaborative - There's no "I" in Tory
• Client & Brand Focused - We put ourselves in Tory's shoes
• Live the Values - We show up for each other
• Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is -. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.