Operations Manager I Foodservice

About the role

• Location: Geisinger Lewistown Hospital (GLH)
• Shift: Rotation (United States of America)
• Scheduled Weekly Hours: 40
• Worker Type: Regular
• Exemption Status: Yes

Job Summary

Provides leadership, direction, and management oversight for continuous improvement of the standard Foodservice (FS) operating model within the facility; Provides staff leadership, making sound business decisions supporting the hospital's mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the department's day-to-day operations; ensures consistently high-quality food and service to patients, visitors, and staff.

Job Duties

• Manages departmental budgets (e.g., capital, projects, supplies, operations).
• Ensures food is handled, packaged, stored, and disposed of by federal and state regulations and appropriate documentation is maintained.
• Manages the food service department's necessary and required resources and provides recommendations for staffing levels, products, and equipment.
• Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions, and / or staff engagement needs.
• Responsible for all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the FS director to establish dashboard metrics to track operations and improvement initiatives.
• Promotes a culture of safety, hand hygiene, patient experience, employee engagement, and retention.
• Coordinates scheduling and oversees subcontractors and vendors.
• Supervises and/or performs on-call emergency services when needed.
• Compose general and technical reports.
• Establishes self as the Subject Matter Expert (SME) within foodservice, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices, evidenced by proper log-ins, using applicable hardware or software, attaching files, composing appropriate email messages, and appropriately using internet browsers or sites.
• Takes a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other healthcare workers.

Additional information

Work is typically performed in an office environment. Accountable for satisfying all job-specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 3 years-Managerial/Supervisory (Required), Minimum of 3 years-Relevant experience* (Preferred)

Skills

Builds Relationships, Critical Thinking, Manages Projects And Functions, Mentoring Skills, Organizing

Our Purpose & Values

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.