Operations Partner - Columbus, OH

About the role

Bird launched micromobility. Now we're shaping its future.

We're Bird, and we're on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Job Summary

The Operations Partner role is a key partner to Bird's Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in Columbus, Ohio to ensure it stays maintained and deployed to meet the transportation needs of the community.

The ideal candidate for this partnership should have a "doer" attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. This is a full-time contract role.

Responsibilities

• Deploy vehicles to designated locations as directed.
• Ensure vehicles are parked safely, compliantly, and in approved areas.
• Recover vehicles for charging or maintenance as needed.
• Rebalance vehicles by relocating them from low-demand areas to high-demand areas.

Must Haves

• Registered Business LLC
• General liability insurance (ability to acquire within 30 days of onboarding)
• General commercial auto insurance (ability to acquire within 30 days of onboarding)
• Valid Drivers License
• Ability to commute to Columbus, Ohio
• Access to a reliable vehicle for work-related duties
• Strong knowledge of the local geography
• Flexible availability and willingness to work daily, including weekends
• Comfortable learning and adapting to new concepts and using new tools
• Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
• Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
• Ability to simplify difficult problems into actionable and solvable tasks
• Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite
• Must Own/Rent Van

Important Details About The Role

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Pay Range

• $500 - $2000/week

Why Bird Matters

Every time you hop on a Bird, you're helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience-simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we're constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks Up!

We want you to succeed and thrive here, so we offer a few sweet perks:

• Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
• A work-from-home stipend.
• An employer-paid healthcare package.
• Of course, Bird ride credits to get you where you need to be!

Bird is the world

• Bird stands for a culture of inclusion.
• We celebrate different backgrounds, experiences, and perspectives -encouraging everyone to bring their authentic selves to work.
• We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.

• Sound like a place you'd like to work?
• Sweet.
• Let's chat.

Work Location: In person