Operations Program Manager

About the role

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic.

Our expertise is the design and manufacture of communications-based specialty products - engineered components and subsystems - for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

Position Overview

This position is primary contact for a specific customer/product and as such coordinates activities and tasks managed by various departments or functions (Sales, Engineering, Purchasing, Production, etc.) The position will provide management services between operations and customer facing departments. PM responsibility may also include technical research with Engineering to ensure MPG Salisbury compliance and ability.

Essential Functions

• Manages the project budget and successfully executes the overall project by influencing and consensus rather than having direct report authority.
• Engage with various team members and lead interdepartmental coordination to resolve issues impacting product delivery
• Ensures transition to manufacturing, tracking and reporting schedules and cost to the customer.
• Establishes quality and process performance objectives.
• Establishes agreements with the suppliers/subcontractors and tracks their costs, schedule and technical progress.
• Set project direction and make decisions with the Product Line Manager where customer, technical, cost and schedule tradeoffs are considered
• Develop a detailed project plan to monitor and track progress
• Track project performance, specifically to analyze the successful completion of short and long-term goals

Qualifications Summary

• Communication Skills: Has a proven track record of successfully interfacing on a regular basis with Customers as well as other departments in the organization.
• Teamwork Skills: Demonstrated ability to lead team activities in such a manner as to achieve common goals, objectives and group commitments
• Decision Making and Problem-Solving Skills: Demonstrated ability to take action in solving strategic business and technical problems in-line with the overall company goals and objectives.
• Educational background: Bachelor's degree in technically related field is preferred. MBA beneficial. (Operations, Engineering, Sales)
• Work Related experience: 5+ years of comparable program/project level experience in military, aerospace, or other similar high-reliability industries is required
• Security Clearance: Must be able to obtain DoD secret clearance
• Administrative Program & ERP Knowledge: Strong knowledge in MS Office Suite, and proficient in IFS or similar ERP
• Customer Facing: Experienced in interacting and supporting the customer (Sales, Account managers and/or Engineer)
• PMP: Project Management Professional (PMP) certification preferred, or obtainable within 1 year
• Contract Administration: Thorough understanding of government contracts and negotiation tactics
• Military Standards: Thorough understanding of government regulations and military standards

Pay and benefits

Pay Range: USD 95,000 - 105,000 Annually This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits For This Position Include

A 401(K) Savings Plan With Employer Contributions; Medical, Dental And Vision Insurance; Wellness Programs; Health Savings Account, Health Care And Dependent Care Flexible Spending Accounts; Company Paid Short-Term Disability And Long-Term Disability; Company Paid Employee Basic Life And Ad&D Insurance; Supplemental Employee And Dependent Life Insurance; Optional Accident, Hospital Indemnity And Critical Illness Insurance; Adoption, Surrogacy, And Fertility Benefits And Assistance; Commuter Benefits; Parental, Military, Jury Duty, And Bereavement Leaves Of Absence; Paid Time Off, Including Up To 10 Paid Holidays Per Calendar Year Based Off Schedule, Paid Vacation Days, 40 Paid Sick Leave Hours Annually Or As Provided Under State And Local Paid Sick Leave Laws, Tuition Assistance; Business Travel Services; Employee Discounts; And An Employee Assistance Program That Includes Company Paid Counseling Sessions And Legal Services.

Eligibility For Benefits Is Governed By Applicable Plan Documents And Policies.