Operations Specialist

What Relocity is Doing

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally. Powered by our AI-driven workforce mobility platform, we bring together local experts and insightful content in our native mobile app to deliver an excellent user experience for people on the move. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves hundreds of cities in more than 40 markets across the United States, Europe, and Asia.

What You'll Do

At Relocity, we partner with a growing list of global clients and partners to ensure exceptional operational performance and client success. As an Operations Specialist, you'll manage the end-to-end coordination and reporting process for our partner accounts-overseeing data integrity, system onboarding, and communication between teams. You'll serve as a central point of accountability for ensuring that reporting, client onboarding, and operational workflows run smoothly and align with Relocity's quality standards.

In this role, you'll apply sound judgment to evaluate data, recommend process improvements, and identify opportunities to streamline workflows. You'll work directly within our proprietary platform to onboard new clients, assess operational readiness, and ensure that all client and partner deliverables meet established performance criteria.

As we continue to grow, this position will give you the opportunity to contribute to cross-functional projects and initiatives that improve efficiency and scalability across the organization. We're seeking someone who is proactive, analytical, and able to manage their workload with autonomy-balancing execution with continuous process improvement.

What Past Experience and Skills Will Enable Your Success In This Role?

• Preferred working time zone for this person is East Coast, working hours would be 8-5pm EST
• Bachelor's degree in Business, Economics, or a related field preferred, but not required
• 3+ years professional work experience
• Strong analytical and technical skills with proficiency in G Suite, Sheets or Excel, and business intelligence tools
• Experience interpreting data with the ability to recommend process or performance improvements
• Strong organizational skills with high attention to detail and accountability for deliverables
• Demonstrated ability to manage multiple priorities with minimal supervision
• Strong collaboration skills with the ability to work autonomously and cross-functionally
• Excellent written and verbal communication skills
• Experience working in a dynamic, fast-paced, or startup environment
• A proactive and solutions-oriented mindset with a drive for continuous improvement

How We Support You and Work-Life Balance

• Competitive Compensation
• Paid Time Off
• Paid Parental Leave
• Health, Dental, Vision, LTD Insurance, FSA/HSA
• 401K
• Remote Workplace
• Flexible Work Schedules
• Professional Development Opportunities

Additional information

Relocity will only employ those who are legally authorized to work. Any offer of employment is conditioned on the successful completion of a background investigation, credit check, and drug test.

Pay: $60,000 - $65,000