Operations Specialist - San Diego, CA

Key Responsibilities

Lot & Queue Management

• Maintain organized vehicle queues across WIP and finished goods stages.
• Optimize lot space utilization to support throughput and operational efficiency.
• Track unit status and location accurately to ensure proper inventory flow.

Vehicle Quality & Inventory Control

• Keep inventory at sellable quality standards through regular inspections.
• Maintain vehicle charge levels per established SOPs.
• Identify units needing reconditioning or escalation and communicate accordingly.
• Maintain key organization systems to ensure accurate key-to-unit accountability at all times.
• Conduct regular lot audits to verify unit count, placement, and condition accuracy.
• Ensure lot is organized and vehicles are staged in designated areas per operational standards.
• Reconcile physical inventory against system records and escalate discrepancies promptly.

Vehicle Appearance & Readiness

• Wash, clean, and maintain the appearance of vehicles to ensure they meet company presentation standards.
• Prepare vehicles for customer deliveries, test drives, and onsite inventory.
• Conduct routine vehicle cleanings and touch-ups to ensure vehicles are consistently clean, presentable, and delivery-ready.
• Maintain a high standard of vehicle cleanliness while supporting daily operational and delivery needs.

Shipping & Logistics Coordination

• Manage inbound and outbound unit flow with carrier and shipping partners
• Execute vehicle ingress and egress, verify condition, document accurately, and resolve discrepancies
• Driving vehicles between lots, showrooms, third party servicers, and chargers
• Ensure handoffs meet compliance and quality standards at every touchpoint

Qualifications & Fit

• Experience in vehicle logistics, fleet operations, auto reconditioning, or a related field
• Familiarity with EV charging infrastructure and vehicle readiness standards (preferred)
• Comfortable with lot operations software, inventory tools, or mobile-based tracking systems
• Valid driver's license with a clean record and acceptable driving record
• Ability to work outdoors in variable weather conditions and perform physical tasks as needed
• Strong attention to detail with the ability to identify condition issues, documentation gaps, and inventory discrepancies
• Physical and spatial awareness to safely handle vehicles and manage lot space effectively in a fast-moving environment
• Ability to maintain accuracy and quality standards in a dynamic, high-volume environment
• Clear, timely communication with the ability to surface issues early and keep relevant stakeholders informed

Physical Requirements

• Ability to perform physical work in a vehicle-service environment, including standing, walking, bending, kneeling, crouching, reaching, and working in and around vehicles for extended periods.
• Ability to safely enter, exit, and operate vehicles, including driving vehicles as needed in connection with reconditioning, testing, movement, and delivery.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds; ability to move heavier items with appropriate equipment or assistance

Compensation & Benefits

• Compensation: $21-25 per hour
• Employment Type: Full-Time
• Benefits: Comprehensive medical, dental, and vision coverage; 401(k); PTO and sick time.

Location

• San Diego, CA - On-Site Required. No remote or hybrid arrangements. Availability required during high-volume periods, weekend hours, and month-end close.