Operations Supervisor - 2nd Shift

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

Department: Fulfillment Operations

Locations: Modesto, CA

Shift: 2nd Shift - Monday - Friday, 10:00 am - 6:30 pm for part of the year, shifting to 2:00 pm - 10:30 pm + OT during peak season.

The Operations Fulfillment Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

What you will do

• Manage and lead a team of 10-15 hourly associates in a 405k sq ft fast-paced warehouse environment
• Assist our wide range of clients with the needs and demands of their supply chains
• Ensure acceptable levels of performance in assigned business units by meeting or exceeding productivity standards and cost control management
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for assigned areas of responsibility
• Achieve performance goals through KPI monitoring, promote LEAN principles, and process improvement
• Lead and maintain a clean, professional, and safe work environment. Meet or exceed SCLS corporate safety goals
• Effectively communicate goals, expectations, areas for improvement, and successes to associates
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop
• Conduct annual performance reviews

Our ideal candidate will have

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multi-tasking skills, agility, and ability to be cross-trained to do more where needed
• High School Diploma/GED Required

It's not required, but it would be even better if you have…

• Bachelor's Degree
• Lean Six Sigma and continuous improvement training and experience
• Supply chain/logistics experience is a plus, but not required
• Technical savvy (intermediate proficiency in Microsoft Office, internet, web-base,d and job-specific software applications
• Bilingual: English/Spanish a plus

Salary Level

• $70,000.00 - $75,000.00 Salary is commensurate with experience and location.

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Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.