Operations Supervisor

About the role

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Salary - $80,000 + 10% annual target bonus.

Shift Hours: Mid-shift starting at 10:00 a.m., providing overlap between first and second shifts. Additional hours, including overtime, may be required based on business needs.

Why Ingram Micro? We offer world class benefits and 401K beginning on day 1 of employment, including:

• Benefits Day One - Medical, Dental, Vision, 401K Match
• PTO - Vacation, Sick Time, Paid Holidays
• Career Growth - Tuition reimbursement, leadership development program, mentorship, and promotion opportunities
• Wellbeing & Balance - Paid parental leave, HSA/FSA options, life & disability insurance, Employee Assistance Program.
• Culture & Perks - Appreciation events, Spirit Days, Holiday Meals, and Community Fundraisers

What You'll Do

• Lead and Develop Your Team: Supervise and coach warehouse associates, set performance goals, and provide regular feedback to drive growth and resolve issues.
• Manage Operations: Oversee the receipt, storage, and shipment of inventory, ensuring process adherence and optimizing efficiency.
• Ensure Accuracy: Audit goods, maintain accurate inventory records, and prioritize tasks to meet deadlines and improve workflows.
• Project Management: Lead projects from start to finish, manage tasks, deadlines, and drive continuous improvements in warehouse processes.
• Collaborate and Problem-Solve: Work with other teams to ensure timely deliveries, troubleshoot operational issues, and adapt to changes.
• Ensure Safety: Maintain safety protocols and a secure work environment for employees and materials.

What You Bring

• Experience: 5+ years in warehouse operations, with at least 3 years in a leadership role. Strong knowledge of conveyance systems, WMS, and lean warehouse operations. Experience in outbound logistics.
• Leadership: 2+ years Proven ability to guide, develop, and coach a team, including having critical conversations to improve performance.
• Project Management: Strong organizational skills and the ability to lead projects, meet deadlines, and improve processes.
• Microsoft Excel: Basic to intermediate proficiency, including the ability to create pivot tables for data analysis.
• Problem-Solving: Ability to seek out knowledge, troubleshoot challenges, and adapt to operational changes.
• Communication: Strong verbal and written communication skills for leading teams and collaborating across departments.

Additional information

Thorough knowledge of department processes. Point person to resolve issues elevated by support personnel. High School Diploma or equivalent experience required. Four year college degree not required but strongly preferred. Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.

Pay and benefits

The typical base pay range for this role across the U.S. is USD $72,700.00 - $116,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.

Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.