Operations Supervisor, Jackpocket
- Pay
- $23 – $29 per hour
- Location
- Tempe, AZ · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 29 days ago
Skills & highlights for this role
- shift scheduling
- inventory management
- Microsoft Excel
- operations troubleshooting
What You'll Do
- Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands.
- Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks.
- Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages.
- Accurately and promptly handle the redemption of high-value lottery tickets.
- Manage inventory and ensure office supplies and equipment are ordered as needed.
Pay and benefits
Availability to support a continuous operation including nights, weekends, and holidays. A commitment to promoting safety, efficiency, and adherence to industry regulations. Ability to promote a positive work environment through strong leadership and problem-solving skills. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Leadership experience in recruiting, hiring, training, and motivating employees. Physical capability to stand and walk frequently and occasionally lift up to 25 lbs. #LI-SL2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About DraftKings
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive.
We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals.
You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers.
From DraftKings's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Operations Supervisor, Jackpocket role at DraftKings, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Operations Supervisor, Jackpocket role at DraftKings?
The Operations Supervisor, Jackpocket posting at DraftKings states compensation of $23 – $29 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on DraftKings's official career site.
Where is the Operations Supervisor, Jackpocket job at DraftKings located?
This Operations Supervisor, Jackpocket position at DraftKings is located in Tempe, AZ (On-site). Always check DraftKings's application page for specific state eligibility or relocation policies.
What qualifications are required for Operations Supervisor, Jackpocket at DraftKings?
For the Operations Supervisor, Jackpocket role, DraftKings highlights experience with shift scheduling, inventory management, Microsoft Excel, operations troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Operations Supervisor, Jackpocket position at DraftKings?
This listing links directly to DraftKings's Workday application page. You can apply directly on DraftKings's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.