Operations Support & Strategy Manager
- Pay
- $109,240 – $144,197 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 4+ years
- Education
- Bachelor's degree
- Listed
- 14 days ago
Skills & highlights for this role
- Process improvement
- Project and initiative management
- Healthcare operations experience
- Cross-functional leadership
- Data analysis
- Training and documentation development
- Critical and analytical thinking
- Verbal and written communication
- Presentation skills
- Microsoft Office
- Electronic Medical Records (EMR) platforms
- Direct report leadership (hiring, onboarding, training, feedback, mentorship)
Also useful
- Lean Six Sigma Black Belt
- PACE experience
- Clinical excellence indicators
- Complex clinical operations facilitation
We care about our team members. That's why we offer
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will
- Independently manage end-to-end enterprise operations improvement initiatives that yield simplified, repeatable, and scalable processes to improve care quality and drive team engagement
- Create and conduct presentations on key indicators of clinical excellence, ensuring appropriate team members understand how to maintain and improve clinical excellence in a data-driven way
- Develop training, job aids, SOP's, workflows, and other support materials related to operations improvement initiatives
- Contribute to the development of operations playbooks, role specific handbooks, role specific checklists, and departmental guides
- Proactively create and lead cross-functional work groups to drive complex initiatives across both shared functions and market operations
- Utilize complex data to inform recommendations
Job requirements include
- Must be currently located and residing in the state of California (Southern California preferred)
- Must be comfortable with 20-25% of travel based on projects and business needs
- Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime
- Bachelor's degree
- Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired
- Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired
- Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction
- Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams
- Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required
- Microsoft Office competency
- Experience with Electronic Medical Records platforms
- Outstanding critical and analytical thinking skills, verbal and written communication skills, and presentation skills
Additional information
We are seeking an Operations Support & Strategy Manager who thrives in solving complex operational challenges, driving cross-functional initiatives, and building scalable processes that enhance care delivery. If you are passionate about improving healthcare operations and making a meaningful impact on the lives of vulnerable seniors, we'd love to hear from you.
Pay and benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
Compensation Offering $109,240 - $144,197 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to
About WelbeHealth
At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.
The Operations Support & Strategy Manager is accountable for delivering measurable results in enterprise operational initiatives, specifically to the role assignment they support. The Operations Support & Strategy Manager is an individual contributor who plays a hands-on role in identifying and implementing process improvement strategies to ensure our teams are prepared to perform their role duties efficiently and effectively.
This role works to identify gaps where additional clarity and improvement in enterprise operations processes are required, and works closely with impacted teams to achieve reliable, hard-wired processes that facilitate operational excellence.
This role is different because the Operations Support & Strategy Manager at WelbeHealth:
- Leads highly ambiguous, complex operational challenges, bringing structure and clarity to undefined problems that directly impact care delivery
- Owns end-to-end enterprise initiatives, influencing both strategy and execution across multiple markets and cross-functional teams
Equal opportunity and legal notices
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
From WelbeHealth's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Operations Support & Strategy Manager role at WelbeHealth?
The Operations Support & Strategy Manager posting at WelbeHealth states compensation of $109,240 – $144,197 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on WelbeHealth's official career site.
Where is the Operations Support & Strategy Manager job at WelbeHealth located?
Yes, this Operations Support & Strategy Manager opening at WelbeHealth is listed as Remote (US). Always check WelbeHealth's application page for specific state eligibility or relocation policies.
What qualifications are required for Operations Support & Strategy Manager at WelbeHealth?
For the Operations Support & Strategy Manager role, WelbeHealth highlights 4+ years of relevant experience; a bachelor's degree; experience with Process improvement, Project and initiative management, Healthcare operations experience, Cross-functional leadership, Data analysis, Training and documentation development. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Operations Support & Strategy Manager position at WelbeHealth?
This listing links directly to WelbeHealth's Greenhouse application page. You can apply directly on WelbeHealth's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.