Ophthalmic Assistant Certified

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the supervision of a licensed clinician, the Certified Ophthalmic Assistant (COA) provides clinical and administrative support to facilitate high-quality eye care in outpatient clinics and procedural settings. The role performs ophthalmic testing and imaging, prepares patients for examinations and procedures, supports minor office procedures, and assists with the efficient operation of clinical services.

Does this position require Patient Care?

Yes

Essential Functions

• Perform a variety of vision and ocular testing, imaging, and assessments to prepare patients for comprehensive eye examinations and clinical evaluations.
• Identify and administer diagnostic eye drops as directed by the licensed clinician and in accordance with established protocols.
• Assist ophthalmologists with minor office procedures, including medical laser treatments, injections, cryotherapy, and oculoplastic procedures, under appropriate supervision and direction.
• Obtain and document vital signs as needed for procedures and patient care.
• Maintain exam rooms and clinical areas with appropriate medical and ophthalmic supplies.
• Clean, calibrate, and perform routine maintenance of ophthalmic equipment in accordance with manufacturer guidelines and hospital infection control standards.
• Safely handle, store, and transport specimens, instruments, and medications in accordance with established procedures.
• Support administrative functions as assigned, including patient call triage and in-basket management.
• Provide cross-coverage for other ophthalmology services and locations as needed to support patient care and department operations.
• Follow hospital policies and applicable federal, state, and local regulations, as well as established accreditation and patient safety standards.

Qualifications

Education

• High School Diploma or equivalent required.
• Experience in lieu of a degree is not accepted.

Licenses and Credentials

• Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.

Experience

• Minimum of 6 months of experience working in a supervised ophthalmology clinic required, or
• Completion of the International Council of Accreditation (ICA) training program at the Assistant level required.

Knowledge, Skills and Abilities

• Working knowledge of ocular terminology, eye anatomy and physiology, ocular diseases and disorders, ophthalmic procedures, and pharmacology.
• Strong interpersonal and customer service skills, with the ability to provide a positive experience for patients and families.
• Ability to provide care appropriate to patients' age, physical needs, and individual circumstances.
• Strong written and verbal communication skills.
• Ability to prioritize responsibilities, adapt to changing needs, and work effectively in a fast-paced, high-volume clinical environment.
• Ability to work independently and collaborate effectively with physicians, clinicians, and other members of the care team.
• Strong problem-solving and decision-making skills within the scope of practice.
• Proficiency with computers and Microsoft Office Suite.
• Additional Job Details (if applicable)
• Remote Type
• Onsite
• Work Location
• 800 Huntington Avenue
• Scheduled Weekly Hours
• 40
• Employee Type
• Regular
• Work Shift
• Day (United States of America)

Pay Range $28.40 - $42.83/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.