Ops Manager I- Greater Michigan

Andersen Corporation Summary

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

About the role

Renewal by Andersen has an exciting opportunity for an Operations Manager I to lead our teams in Detroit and Greater MI locations. The Operations Manager II manages the post -sale operations within a mid-size to large CORO market to assure delivery of outstanding service and quality throughout all phases of the process. This person will sit in our Livonia Location

Responsibilities

• Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
• Development and implementation of lean processes within operations to insure continuous improvement. Support new and developing operations in establishing best "back of the house processes.
• Manages the installation and service processes within the branch to assure that installation standards are consistently upheld, while delivering high level of HOS. Manages installation, tech and service capacity to assure levels are sufficient to meet branch demands and allow for growth.
• Manage technical measures, maximizing efficiency, focus on reduction of remakes, and increased first time through.
• Responsible for supply chain functions within the branch including shipping, receiving and purchasing. Including utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment
• Participate as a part of the branch leadership team in achieving annual operating goals and general leadership of the branch
• Manage the accounts receivable and payable functions to ensure payables are processed in a timely manner, manage subcontractor payments, proper close-out of jobs and manual check requests
• Responsible for leading branch functions to support compliance and safety to include; permitting, environmental reporting, and safety program

Direction of Others

• May be Responsible for operations, supervisor, install managers, Service Supervisor retail service representatives, service representatives, sales administration permit coordination, scheduling and supply chain associates.

Qualifications

• Four-year degree or an equivalent combination of education and experience
• 4-8 years of proven management experience
• Intermediate knowledge of operation processes/IT systems
• Intermediate understanding of installation processes and requirements
• Intermediate Lean process skills
• Intermediate Financial knowledge
• Strong communication skills
• Strong problem solving and customer resolution skills
• Strong coaching Skills

Pay Range

$101,176.00 - $156,824.00

Culture and Benefits

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

Profit Sharing

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Eeoc Employer

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.