Order Processing Technician - CAM - CCM

About the role

The Order Processing Team processes all orders by creating and/or interpreting manufacturing drawings, creating manufacturing instructions, and generating an accurate bill of materials for production to assure accuracy, reduction of scrap and errors, and enabling exceptional customer experience. This role partners with various departments such as engineering, production, sales, customer service, accounting, scheduling, inventory, and shipping.

Duties and Responsibilities

• Fully understand the impact and sources of processing errors and non-conformance issues and take ownership of errors and immediately disclose and correct.
• Review and coordinate manufacturing drawings, interpret blueprints, understand purchase orders, and read quotes to prepare for order processing.
• Assure all bill of materials documents, print approvals, sales orders, and shop drawings/instructions are accurately created for manufacturing.
• Deliver exceptional customer service to both internal and external customers.
• Communicate interdepartmentally on orders, freight issues, errors, and specific customer needs.
• Provide support to the team as requested/required.
• Other duties as assigned.

Required Knowledge/Skills/Abilities

• Be proficient in order processing processes, systems, and software programs including PCS, Excel, AutoCAD, SolidEdge and RADAN.
• Excellent interpersonal and communication skills; effectively be able to communicate verbally and in-writing.
• Ability to solve problems.
• Establish and maintain cross-functional relationships through excellent communication.
• Demonstrates a continuous improvement mindset through feedback, embracing change, and positive attitude.
• Comply with all safety and work rules/regulations.
• Willingness to learn and develop.
• Strong attention to detail and the ability to compare/contrast documentation/materials for accuracy.
• Advanced mathematical skills with the ability to measure and calculate within 1/64th of an inch.
• Strong computing skills including proficiency in Microsoft Outlook, Word, and Excel.

Education and Experience

• Required:
• High School Diploma
• Minimum of two years in a comparable drafting or engineering position.
• Preferred:
• Technical certification or associate's degree in manufacturing drawing/interpretation, drafting, or engineering.

Working Conditions

• Expected work environment: office environment within a manufacturing facility which will expose you to various temperatures and manufacturing noise. PPE will be regularly required for this position.
• Travel minimal (up to 10%)
• Schedule typically 1st shift, Monday through Friday. Flexibility to work overtime.
• The pay for this position is $26.92/hr. Actual salary could be greater based on education, experience, and other qualifying skill sets.

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Additional Information

This is a fully onsite position. The employee is expected to be physically present at their designated work location during scheduled hours. In-person attendance is essential for collaboration, access to onsite resources, and the performance of job responsibilities. Employees must comply with all site-specific safety, security, and conduct policies.

All your information will be kept confidential according to EEO guidelines.

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