Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ)
- Pay
- $23 – $24 per hour
- Location
- Phoenix, AZ (Remote)
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Listed
- 31 days ago
Skills & highlights for this role
- phone-based outbound calling
- CRM platforms
- HIPAA compliance
- patient communication
Also useful
- AI tools
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Paid parental leave
About the role
Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care - monitoring patients, surfacing risks, and coordinating action - so clinicians can focus on the decisions that require them.
Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).
The Role
We're hiring an Outbound Patient Enrollment Specialist to conduct outbound outreach to patients referred to Cadence by partner physicians. You will own the outbound patient enrollment conversation from first contact through completed enrollment. This is a high volume, phone based role that requires clear communication and high attention to detail. This is a hybrid position based in Phoenix, Arizona.
Schedule: Standard working hours are Monday through Friday 9:00 AM to 5:30 PM Arizona Time.
What You'll Do
- Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value to patients.
- Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
- Build strong rapport and trust with patients, nurturing lasting relationships based on mutual respect and understanding.
- Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients.
- Maintain a balance between delivering high-quality patient interactions and achieving productivity targets.
Additional information
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What You Need
- 2+ years of sales or customer service experience.
- Prior experience conducting high-volume outbound or inbound calls.
- Strong communication and problem-solving skills, with the ability to address concerns and provide patients with the information needed to support informed decisions.
- Ability to maintain strict patient confidentiality in accordance with HIPAA and Cadence standards.
- Working knowledge of CRM platforms and comfort managing a call pipeline.
- Skilled in building strong relationships and addressing questions and concerns in a phone-based environment.
- Experience with AI tools (such as Claude and Google Gemini).
Compensation
The anticipated compensation range for this role is $23-$24/hr, which is based on role scope, level, and location. In addition to base compensation, this role is eligible for incentive compensation as part of the overall total rewards package with an OTE of $67K-$70K. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.
Benefits & Perks
- Competitive pay & equity*
- Fully remote
- Comprehensive health coverage: Medical, dental & vision
- Paid time off
- 401k plan + matching
- Paid parental leave
- Home office stipend
- *benefit offerings may vary depending on job profile, job level and worker type
- We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
Equal opportunity and legal notices
When you apply for a position with Cadence, we may collect and process personal information related to your application and candidacy, including your name, contact information, resume/CV, work history, education, qualifications, interview notes, job preferences, compensation expectations, availability, and any other information you choose to provide during the application process.
We use this information to evaluate your qualifications, communicate with you about your application, schedule interviews, provide updates on your candidacy, maintain recruiting records, and consider you for current or future opportunities.
We may share candidate information with internal hiring teams and trusted service providers that support our recruiting process, including our Applicant Tracking System, Greenhouse, and our text messaging platform, Grayscale by Paylocity, as applicable. These service providers process information on our behalf and in accordance with our instructions.
We retain candidate information for as long as necessary to support our recruiting process, comply with legal obligations, resolve disputes, and maintain appropriate business records.
SMS/Text Messaging Communications
If you provide your mobile phone number and consent to receive text messages, Cadence may contact you by SMS for recruiting-related purposes. These messages may include application status updates, interview scheduling and confirmations, reminders, follow-ups, and offer-related communications.
We do not use recruiting SMS messages for marketing purposes. We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver recruiting-related SMS communications.
By opting in to receive SMS messages from Cadence, you agree to receive recruiting-related text messages. Message frequency may vary. Message and data rates may applyYou may opt out of SMS messages at any time by replying STOP, STOPALL, OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, or REVOKE. After you opt out, we may send one final message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again.
Carriers are not liable for delayed or undelivered messages. For questions about this notice or how we handle candidate information, please contact us at.
Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.
From Cadence Health's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) role at Cadence Health?
The Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) posting at Cadence Health states compensation of $23 – $24 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Cadence Health's official career site.
Where is the Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) job at Cadence Health located?
Yes, this Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) opening at Cadence Health is listed as Phoenix, AZ (Remote). Always check Cadence Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) at Cadence Health?
For the Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) role, Cadence Health highlights 2+ years of relevant experience; experience with phone-based outbound calling, CRM platforms, HIPAA compliance, patient communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ) position at Cadence Health?
This listing links directly to Cadence Health's Greenhouse application page. You can apply directly on Cadence Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.