Outreach Coordinator/ Medical Driver

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The Outreach Coordinator oversees the development and implementation of public education and outreach programs, and assumes responsibility for creating, planning, preparing, and executing varied programs to reach targeted populations.

Core Job Functions

• Plans promotional, educational, and other events to increase community awareness.
• Develops a network and database of community contacts, agencies and services.
• Researches and prepares reports, records, and other documentation to coordinate and implement public and outreach programs.
• Develops creative strategies to effectively communicate awareness of outreach programs.
• Responds to public inquiries about program(s).
• Trains personnel to carry out an effective public education and outreach programs.
• Distributes educational literature.
• Documents daily activities and the number of contacts reached or served through outreach initiatives.
• Maintains effective lines of communications with current and prospective clients to ensure program goals and objectives are met.
• Promotes services offered to the targeted group.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

Outreach Coordinator Functions

• Identify, screen, recruit, and obtain informed consent from participants according to study protocols.
• Support scheduling, preparation, and coordination of study visits.
• Perform study-related procedures, including questionnaire administration, interviews, and data/specimen collection.
• Ensure completion, accuracy, and maintenance of source documents, visit logs, and study records.
• Maintain study binders and regulatory documentation in compliance with institutional, sponsor, and IRB requirements.
• Support participant retention, follow-up, and communication efforts.
• Ensure participant confidentiality and adherence to all regulatory and ethical standards.
• Collaborate closely with clinical, research, and operational teams to support high-quality study execution.

Medical Driver Functions

• Serve as the primary driver of the mobile research unit and other IDRU vehicles, ensuring safe and reliable transportation of staff, specimens, and equipment.
• Play a key role in the operation and maintenance of the IDRU Mobile Research Unit (Class C RV, approximately 31'-32' in length).
• Oversee setup, logistics, and operational readiness of theIDRU mobile unit.
• Maintain full responsibility for the cleanliness, organization, and clinical readiness of the unit at all times.
• Perform post-visit cleaning and reset, including proper handling and disposal of biohazard materials, and oversee and ensure completion of deep cleaning activities by assigned staff for the mobile unit.
• Ensure the bathroom incinerator is emptied and maintained in accordance with safety standards.
• Conduct routine inspections, coordinate maintenance, and maintain vehicle logs and safety checklists.
• Operate facility-based transport (e.g., golf cart) to support movement of staff, supplies, and specimens.
• Coordinate supply transport, specimen drop-off/pick-up, and support lab-related logistics.

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High School diploma or equivalent
• Minimum 1 year of experience as a professional driver with a safe driving record and experience in outreach research activities.
• Valid Florida's Driver's license required.
• Medical Assistant or Phlebotomy certification preferred, or willingness to obtain within 6 months of hire.

Knowledge, Skills and Attitudes

• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University's core values.
• Ability to work independently and/or in a collaborative environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

Pay and benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Job Status: Full time

Employee Type: Staff