Outside Loan Originator

About the role

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Our Boise-based branch is growing across Idaho and the broader Northwest, and we are seeking Outside Loan Originators who want to build a scalable, long-term mortgage business. This opportunity is well-suited for individuals who prioritize strategy and systems and are focused on growing a sustainable business rather than just a pipeline.

What We Offer

• Access to major-lender credibility and product depth, with growth-focused local leadership.
• Modern technology that streamlines the loan process with faster borrower experience and more efficient workflows.
• Active support with deal structuring, partner strategies, and business planning.
• Broad Conventional, Government, Jumbo, and Non-QM options to serve more borrowers.

Position Overview

The Outside Loan Originator is responsible for originating residential mortgage loans and supporting borrowers from application through closing. This role focuses on building and maintaining relationships with Realtors, builders, and other partners.

Job Responsibilities

• Originate residential mortgage loans.
• Build and maintain Realtor, builder, and partner relationships.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CCM products to individuals and firms, promoting CCM services that may meet customers' needs.
• Leverage technology and local support to grow efficiently.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Deliver a high-level borrower experience from application to closing.
• Help customers by answering questions and responding to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confer with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.
• Mortgage coaching available.

Qualifications and Skills

• Active NMLS license.
• Experience proactively soliciting new business.
• Mortgage origination experience, preferred.
• Encompass experience, preferred.
• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Knowledge of mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
• Skilled in working independently, taking initiative, and applying feedback effectively.
• Excellent communication and relationship-building skills.
• Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.

Additional information

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.