Packaged/SaaS App Engineering Lead
- Location
- United States
- Listed
- Today
About the role
Project Role: Packaged/SaaS App Engineering Lead
Project Role Description
Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints.
Good to have skills: NA
Minimum 7.5 year(s) of experience is required
Educational Qualification
15 years full time education
Summary
As a Veeva Vault CRM Support Consultant, a typical day involves supporting the EAGS application support team by ensuring timely issue resolution, application stability, and effective business operations. The role focuses on providing production support, troubleshooting application issues, maintaining Vault CRM configurations, supporting releases and deployments, and collaborating with business stakeholders and technical teams. This position requires strong problem-solving, stakeholder engagement, and support capabilities to ensure reliable application performance and continuous business operations.
Roles & Responsibilities
- Provide production support for incidents, service requests, and user-reported issues within agreed SLAs.
- Troubleshoot application and configuration issues, perform root cause analysis, and implement solutions.
- Maintain Vault CRM configurations, including objects, fields, layouts, workflows, lifecycles, and user access.
- Support configuration changes, testing, releases, and post-deployment validation.
- Investigate data discrepancies and integration issues in collaboration with technical teams.
- Coordinate with business stakeholders and maintain support documentation.
- Monitor application stability and ensure effective business operations.
- Collaborate with business stakeholders, technical teams, and other support functions to resolve issues and improve service delivery.
- Support continuous improvement initiatives, issue resolution processes, and operational excellence activities.
Professional & Technical Skills
- Must To Have Skills: Hands-on experience in Veeva Vault CRM configuration, administration, or production support.
- Knowledge of Vault CRM objects, workflows, layouts, lifecycle, security, and access management.
- Experience in incident management, troubleshooting, and root cause analysis.
- Familiarity with ServiceNow, Jira, or similar ticketing tools.
- Strong analytical, communication, and stakeholder management skills.
- Ability to investigate data discrepancies, analyze issues, and coordinate resolution activities.
- Strong collaboration, problem-solving, documentation, and customer support skills.
- Experience in regulated or quality-focused environments is an advantage.
- Experience of 7-8 years is required.
Additional Information
- Experience supporting enterprise applications in a production support environment is preferred.
- Experience working with business stakeholders, technical teams, and support organizations is preferred.
- Knowledge of release management, testing, deployment validation, and application support processes is beneficial.
- 15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Equal opportunity and legal notices
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
From Core Compete's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Packaged/SaaS App Engineering Lead role at Core Compete, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Packaged/SaaS App Engineering Lead job at Core Compete located?
This Packaged/SaaS App Engineering Lead position at Core Compete is located in United States. Always check Core Compete's application page for specific state eligibility or relocation policies.
How do I apply for the Packaged/SaaS App Engineering Lead position at Core Compete?
This listing links directly to Core Compete's Workday application page. You can apply directly on Core Compete's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.