Paralegal, Labor & Employment

About the role

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

About the role

The Paralegal, Labor & Employment provides critical support to the Legal & Compliance Department and Human Resources teams in managing employment law matters, internal investigations, immigration compliance, and ethics hotline administration. This position serves as a key operational partner responsible for maintaining legal records, developing standardized processes and templates, coordinating with outside counsel, and conducting workplace investigations. The ideal candidate is highly organized, detail-oriented, exercises excellent judgment, and can effectively manage sensitive and confidential matters.

Responsibilities

Labor & Employment Legal Support

• Provide day-to-day administrative and operational support to the Legal & Compliance and Human Resources departments on employment-related matters.
• Assist with the management of employment litigation, administrative charges,
• subpoenas, and other legal matters.
• Support attorneys and HR professionals by gathering documents, organizing files, scheduling meetings, and tracking deadlines.
• Prepare draft correspondence, reports, legal summaries, and other employment-related documents for review.
• Maintain employment law resources and assist with legal research as needed.
• Records Management and Process Administration
• Develop, organize, and maintain electronic and physical records related to employment matters, investigations, immigration, and litigation.
• Create and administer document retention and file management processes to ensure consistency, accessibility, and compliance.
• Maintain case tracking systems, status reports, calendars, and matter management databases.
• Ensure confidentiality and appropriate handling of privileged and sensitive information

Template and Process Development

• Design, maintain, and continuously improve standard templates, forms, checklists, guidance documents, and workflows used by the Legal & Compliance and Human Resources departments.
• Promote process consistency, operational efficiency, and compliance through
• standardized documentation and procedures.
• Identify opportunities to streamline administrative processes.

Outside Counsel Management

• Serve as the primary administrative point of contact between the Company and outside counsel.
• Coordinate engagement letters, billing submissions, invoice tracking, document transfers, and matter-related communications.
• Facilitate information gathering and document production requests.
• Maintain records of outside counsel matters, budgets, and key deadlines.

Immigration Program Administration

• Organize, administer, and monitor the Company's immigration program.
• Coordinate with employees, Human Resources, outside immigration counsel, and government agencies regarding visa sponsorships, work authorizations, renewals, and related filings.
• Maintain immigration records and tracking systems to ensure timely filing and compliance with applicable requirements.
• Assist in the development and maintenance of immigration-related policies and procedures.

Hotline and Ethics Program Administration

• Administer the Company's ethics and compliance hotline system.
• Manage intake, assignment, tracking, and closure of hotline reports.
• Monitor investigation timelines and ensure appropriate documentation is maintained.
• Generate reports, metrics, and dashboards related to hotline activity and investigation status.
• Coordinate communications and follow-up activities associated with hotline matters.

Workplace Investigations

• Conduct prompt, thorough, objective, and confidential investigations relating to employee complaints, policy violations, misconduct allegations, harassment, discrimination, retaliation, ethics concerns, and other workplace issues.
• Interview complainants, witnesses, and subjects of investigations.
• Gather, review, and analyze relevant documents, communications, and other evidence.
• Prepare investigation reports that summarize factual findings and conclusions.
• Partner with Legal, Human Resources, Compliance, and business leaders to support investigation outcomes and corrective actions.
• Maintain investigation files and ensure compliance with Company procedures and applicable laws.

Qualifications

• Bachelor's degree or paralegal certificate from an accredited institution.
• Must have a minimum of 3 years of previous experience in a law firm or in-house legal department.
• Strong aptitude for the development of and adherence to process.
• Experience managing confidential information and sensitive workplace matters.
• Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, case management systems, and document management tools.
• Ability to work independently while collaborating effectively across departments.