Paralegal (Mass Tort)

About the role

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Our Complex Litigation practice represents tens of thousands of clients each year in actions against some of the largest companies in the U.S. In recent years, we have successfully defended clients' data privacy rights against companies like Capital One and Google, helped thousands of veterans pursue justice in litigation involving 3M, and secured meaningful settlements for individuals harmed by brand manufacturers of Zantac and by JUUL's marketing and sale of nicotine products to minors.

Summary

We are seeking a Paralegal to lead the work up of client cases from retention through resolution. As a Paralegal you are responsible for ensuring that every client's claim is prepared thoroughly, filed properly, and positioned to achieve the highest potential recovery. You will play a critical role in preparing claims, gathering documentation, maintaining case data, and ensuring that matters move efficiently through the litigation process.

The successful Paralegal will exhibit strong attention to detail, effective client communication, and the ability to manage high volumes of case activity.

Responsibilities

• Work up client cases from retention through resolution, ensuring all documentation, filings, and data are accurate and complete
• Review client questionnaires and supporting documentation to determine statute of limitations, validate injuries and exposure, and identify cases requiring additional investigation or documentation
• Communicate with clients to gather necessary information, respond to inquiries, and ensure required documentation is collected in a timely manner
• Review medical records and other evidence to confirm eligibility criteria, injury validation, and proof of use or exposure
• Prepare case materials including case summaries, complaints, plaintiff fact sheets, supporting documentation, and other court-required submissions for attorney review
• Coordinate filing activities, including preparing complaints, serving summons, managing proof of service, and addressing deficiency requests
• Maintain accurate and up-to-date case information, documentation, and statuses within Litify, the firm's case management system

Job Qualifications

• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred.
• Strong organizational skills with the ability to manage multiple cases simultaneously
• Demonstrated ability to build trust and engage clients with clarity, empathy, and professionalism.
• Comfort learning and adopting new technologies, with an interest in integrating technology and automation into case workflows
• Exceptional attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Ability to work effectively in a fast-paced, high-volume litigation environment

Additional information

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

Bonus Points

• 2+ years of experience as a paralegal or legal case manager
• Prior experience with Salesforce
• Experience reviewing medical records and claimant documentation
• Familiarity with MDL (multidistrict litigation) processes and mass tort case lifecycles

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Benefits

• Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful.
• This success starts with our staff.
• For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.