Parking & Valet Supervisor, Workplace Transportation

About the role

Parking & Valet Supervisor, Workplace Transportation | Tesla (Operations & Business Support)

Location: Fremont, California | Req ID: 275576 | Job Type: Full-time

What to Expect

As part of the Workplace Transportation team, the Parking & Valet Supervisor leads daily parking enforcement and valet operations across Tesla Fremont sites. This role ensures parking policies are followed, valet service standards are met, and employees and visitors receive professional, timely support.

The Supervisor is the primary on-site leader for parking and valet operations, resolving escalations, coordinating with vendors and cross-functional partners, and maintaining accurate operational records. This role supports Tesla's sustainability mission by optimizing parking utilization, supporting EV charging throughput, and helping high-performing teams operate efficiently in a fast-paced environment.

The Workplace Team's mission is to create an environment for our high-performing teams that allows them to realize their true potential. We align around three pillars-Design, Build, and Operate-under the guiding principle of sustainability.

What You'll Do

• Lead daily parking and valet operations across assigned Tesla Fremont sites, including materials inventory, lot assignments, traffic flow optimization, and peak-period demand management; own parking and valet metrics and KPI's including utilization rates, wait times, and customer feedback
• Supervise, coach, and develop parking and valet staff, including onboarding and training new employees, managing daily scheduling and shift coverage, conducting performance evaluations, setting clear expectations, delegating task assignments, and implementing corrective action plans when needed
• Deliver exceptional customer service as the primary on-site point of contact for parking inquiries, guest relations, and escalations; ensure service standards are consistently met across all teams and sites andproactively resolve complaints to maintain positive customer experiences
• Manage visitor and event parking logistics, including coordinating parking requests, executing lot blockoffs, overseeing traffic control and directional signage, supporting transportation and event planning teams, and ensuring seamless execution for high-volume events and VIP visits
• Ensure compliance with safety regulations, conduct regular lot inspections, investigate and document incidents or accidents, coordinate with Security and Facilities teams, maintain emergency procedures and evacuation protocols, and uphold Tesla safety and quality standards
• Oversee vendor relationships and equipment maintenance, implement and manage parking and valet technology systems, track operational budgets and expenses, generate reports on key performance indicators, and identify process improvements to enhance efficiency and customer experience

What You'll Bring

• Minimum 3 years of experience in parking operations, valet services, transportation, or related workplace operations. Minimum 1-2 years of supervisory or lead experience preferred
• Excellent verbal and written communication and presentation skills, including Microsoft Office (Excel, PowerPoint, Outlook)
• Strong strategic thinker with leadership, coaching, and conflict-resolution skills
• Advanced organizational and time-management skills; ability to multitask in a fast-paced environment
• Evidence of exceptional ability; performs effectively independently and in a team

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$92,000 - $138,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.