Parking Attendant at The Oncenter

About the role

• POSITION: Parking Attendant
• DEPARTMENT: Parking
• REPORTS TO: Parking Manager
• FLSA STATUS: Part-time / Non-Exempt
• VENUE(S): The Oncenter
• PAY RATE: $16.00/hour
• HOURS: Schedule dependent on event needs; 0-29 hours a week

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

The Role

As a member of our Parking Team at The Oncenter, you will be responsible for the safe and efficient operation, direction, and control of traffic in our parking lot and covered garage, greeting guests as they park, and selling parking tickets for facility events and/or day parkers.

Essential Duties and Responsibilities

• Greet guests and sell tickets while always maintaining a courteous and professional demeanor.
• Collect payments from guests either entering or exiting the facility(ies).
• Count and verify number of tickets assigned and reconcile at end of shift.
• Direct traffic to parking spots as needed.
• Provide security services and report all incidents appropriately.
• Be present and alert at all times while on duty.
• Communicate effectively with guests and coworkers, including radio contact.
• Clean up trash and other debris around facility(ies) as needed.
• Maintain predictable and reliable attendance.
• Other duties as assigned.

Education and Experience

• High School Diploma or GED.
• At least 1+ year in a guest services role.
• Must be able to work flexible hours, including nights, weekends, and holidays when necessary.

Skills and Abilities

• Strong mathematical skills.
• Self-starter and able to operate under minimal supervision to accomplish work tasks.
• Excellent hospitality and customer service skills, service standards, guest relations, and etiquette.
• Excellent verbal, written, and interpersonal communication skills.
• Some knowledge of radio communication.
• Acute sense of judgment, tact, and diplomacy.
• Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends, and holidays.

Physical Demands

• Must be able to sit/stand for long periods of time.
• This position may require you to work both indoors and outdoors.
• Position requires walking, climbing stairs, lifting and carrying 25 lbs+, and occasional sitting.