Part Time Residential Service Attendant

Essential Functions

• Greets owners/residents and their guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the property.
• Remain in assigned post position, maintaining correct stance.
• Assists owner/residents and their guests descending from cars.
• Gives verbal greeting to anyone arriving/departing to/from the Residences.
• Greets individuals and opens the front door as they arrive/depart from the Residences or when passing and offers them assistance if appropriate.
• Assists anyone arriving and departing with packages, luggage etc.
• Delivers and retrieves all requested items to/from the residential units. Places all the requested items to storage or the desired area requested with the utmost care.
• Maintains proper records of all deliveries, pick-ups and errands.
• Assist in all inquiries in connection with the Residences, Hotel, property and surrounding area overall.
• Ensure prompt transportation services as necessary for arriving and departing residents and their guests.
• Announces arrival of residents/owner and/or their guests by radio to the Residences Concierge.
• Ensures the smooth flow of traffic in front of the property/drive by directing cars and taxis to the appropriate positions.
• Monitors front entry area for traffic flow and safety. Maintain and assist in keeping a safe/clean entrance area.
• The ability to follow proper payroll procedures.
• Ensure the safety and security of residents and guests, and the protection of the property.
• Ensure safety and security of all luggage and all packages and for all other items.
• Keep departmental team members apprised of weather conditions or any other pertinent information,
• Perform an active role in building emergency procedures.
• Maintain the highest standards of security, hospitality and service. Handles all residents and their guests interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves complaints, assists in all inquiries. Dynamically advance the level of service provided to the residents.
• The ability to keep the sidewalk clean from all debris at all times (including but not limited to trash, cigarette butts, shoveling snow etc.).
• The ability to review all materials concerning daily events & functions, which might be scheduled within the Residences, Hotel and property overall.
• The ability to perform other tasks or projects as assigned by supervisor.
• Maintain records and documentation as assigned.
• Assists with responsibilities and duties in the absence of or heavy volume in the areas of Concierge.
• Additional duties as may be assigned.
• Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors

Preferred Qualifications and Skills

• Education: High school graduate or equivalent
• Experience: 3-5 years previous experience in hospitality industry, preferably a four or five star hotel or luxury Residence
• Skills and Abilities: Ability to read and speak English in a clear manner. Must have an eye for detail.

What to Expect: You Will

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Learn more about what it is like to work at Four Seasons - visit us:

We look forward to receiving your application

Hourly Rate of Pay- $33.08-$44.10

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.