Partner 20, Senior IT & AI Platform Engineer, San Francisco/Menlo Park

The Role

We’re hiring a Senior IT & AI Platform Engineer to build, deploy, and operate enterprise systems, AI applications, and cloud infrastructure that help teams across a16z execute with speed, confidence, and security. You’ll lead complex technical deployments, serve as a trusted technical escalation point for stakeholders, manage privileged access across critical systems, and reduce friction through reliable automations and self-service workflows.

This is a hands-on role within the IT Systems team, working closely with Cybersecurity, Engineering, Product, Data, and other business units across the firm. On a typical day, you’ll be orchestrating multiple AI coding agents, managing AWS or GCP infrastructure, and guiding a business unit to deploy a custom vibe-coded application. You’ll be expected to take on complex, often ambiguous or urgent requests, understand what’s needed, and deliver outcomes that are secure, well documented, and easy to support.

This role requires an in-office presence 3 days a week in either our San Francisco, CA or Menlo Park, CA office.

Minimum Qualifications

• 8 years of experience in platform engineering, systems administration, cloud infrastructure, or IT engineering, with responsibility for production systems
• A power user of advanced AI workflows, going beyond such tools as ChatGPT/Codex, Claude Code, Wispr Flow
• Experience transforming IT operations by leveraging AI
• Experience deploying AI applications with enterprise systems and data, including SSO, provisioning, integrations, permissions, administrative controls, and staged rollouts
• Experience shipping internal applications or tools from prototype to production, including authentication, API integrations, deployment, and ongoing support
• Hands-on AWS and GCP experience, including IAM, networking, application hosting, storage, and logging, plus infrastructure-as-code tools such as Terraform, CloudFormation, or Pulumi
• Experience administering or supporting Databricks, including workspaces, service principals, permissions, and monitoring, in partnership with data engineering teams
• Experience administering modern enterprise infrastructure and SaaS ecosystems such as Okta, Google Workspace, Slack, GitHub, Jamf, Intune, and cloud-native environments
• Experience building maintainable automations and API integrations using code and low-code/no-code platforms, with version control, testing, monitoring, and safe deployment practices
• Ability to diagnose complex problems across enterprise systems, infrastructure, identity, and integrations, and weigh security, reliability, cost, and user experience when choosing solutions
• Experience making changes to production systems with adequate testing, monitoring, rollback plans, and responding effectively when things go wrong, and communicating appropriately throughout.
• Low ego, high empathy: you listen to different perspectives, question your assumptions, and use evidence to find the best solutions
• High agency: you take initiative, manage priorities, navigate ambiguity, collaborate effectively, and proactively communicate progress, risks, and blockers

Pay and benefits

The anticipated salary range for this role is between $221,000 - $258,000 actual starting pay may vary based on a range of factors which can include experience, skills, and scope.

This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.