Partner Enablement Manager

Overview

Microsoft Partners are central to how Microsoft reaches and serves customers and proudly has an extensive Partner ecosystem. The Partner Enablement Organization sits with the Microsoft business operations team and is responsible for enabling these Partners to make sure they are ready and informed for changes that microsoft is making throughout the Partner lifecyce. They are deep subject matter experts on the Partner experience and will advocate for the Partners needs and requirements in applicable forums, ensuring change is landed accordingly and Partners can adopt.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive Partner Enablement across the E2E Partner lifecycle processes to reduce Partner friction and increase ease of doing business with Microsoft.
• Represent the voice of the partner across Microsoft stakeholders, leveraging SME knowledge & insights from Partners to influence Partner requirements and design of upcoming changes.
• Ensure Partner risks and concerns are clearly articulated with tangible impact to influence stakeholders to mitigate or accept the Partner risks..
• Own Partner readiness plans for launch or key change moments tracking key deliverables, timelines, outcomes ensuring core team members are kept aware of progress/risks to plan.
• Monitor Partner launch preparedness for key upcoming strategic changes and share critical Partner insights, blockers, help wanted with core team for milestone decisions.
• Drive Partner Enablement with Partners through our existing Partner Enablement services (co-design, partner calls etc.) translating partner asks into actionable business requirements or improvements.
• Track and drive Partner adoption for key launch moments ensuring our Partners are ready to operationalise key changes at go-live.
• Demonstrate a One Microsoft approach to work seamlessly across virtual stakeholders, collaborating & influencing for the Partner with ease.
• Apply a data-driven continuous mindset to E2E lifecycle processes to identify systematic gaps and drive standardisation, automation opportunities and self-serve enablement models
• Demonstrates strong thought leadership and strategic thinking, with the adaptability to navigate change and proactively identify end-to-end (E2E) opportunities that drive business impact.

Required Qualifications

• Bachelor's Degree in Business, Operations, Finance, Supply Chain, Technology, or a related field, AND 2+ years of experience in program management, process management, or process improvement

OR

• Equivalent experience

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Technology, or a related field
• 5+ years of experience in program management, partner operations, enablement, or a related discipline within cross-functional and global environments
• Proven track record of managing complex projects and leading change initiatives
• Strong working proficiency in English; additional languages are welcome
• Demonstrated ability to work effectively with internal and external stakeholders, drive results, solve problems, and communicate effectively across cultures and organizational levels

Pay and benefits

Business Program Management IC3 - The typical base pay range for this role across Ireland is € 60,300.00 - € 102,600.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.