Parts & Logistics Assistant

Hitec

Power Protection develops, manufactures and delivers turnkey power solutions to ensure uninterruptible, continuous and conditioned power supply to mission-critical processes. The core product of HITEC Power Protection is the dynamic UPS (Uninterruptible Power Supply) system using flywheel energy storage.

This is a proven technology, based on more than 60 years of experience and supported by a global installed base of more than 2,000,000 kVA in high demanding industries. Besides the main engineering and assembly facility in Almelo, the Netherlands, HITEC is located in the United States of America, United Kingdom, Malaysia, Spain, Taiwan, China, and Russia.

• Your position within the company

The Logistics Coordinator is a member of the Regional Service department. Together with the colleagues in the Customer Service team you manage the inventories, ordering specialist equipment and Labour. You report to the Service Director Americas.

• Role Ownership

The role is accountable for monitoring parts availability shipment coordination, issue resolution, escalation management, and status communication through full closure. This role is expected to proactively manage outcomes rather than function as a support-only position.

• Job objective

As below in 3.1 and to support the Service and Projects departments.

3.1 Responsibilities, duties and authority

• Logistics & Operations
• Organize courier shipments, freight forwarding.
• Maintain accurate documentation for all logistical activities.
• Preparation for PMs, overhauls, outages, and projects as per Service Orders
• Coordinate customs brokers when required.
• Prepare shipping documentation (commercial invoices, packing lists, export docs)
• Coordinate domestic and international shipments (air, ground, freight, oversized).
• Manage urgent same-day / next-flight-out shipments for critical outages
• Own the ITT process and replenish used stock within agreed time frames.
• Photo documentation of outbound shipments
• Tracking logs
• Delivery confirmation
• Proactive delay communication
• Stock & Inventory Management
• Monitor stock levels and replenish spare parts, service tools, and consumables.
• Perform regular stocktakes and maintain stock kit notes.
• Book incoming goods and ensure proper administrative processing.
• Own audits of Regional-wide stock locations
• Own IC/ KEM and ETM turning logs
• Establish and manage inventory control processes
• Monitor min/max levels and initiate replenishment
• Low Stock Alerts
• Proactive Replenishment
• Escalate forecast risks or material constraints early to Service Director and Project stakeholders.
• Manage inbound and outbound parts transactions in ERP
• Book incoming and outgoing goods and ensure accurate administrative processing.

Requirements

• Associate/Bachelor degree level education in logistics or technical subject is highly desirable

2 Experience

• At least ten years of working experience is required due to the interim nature of the role which is aimed at resolving urgent issues threatening the day-to-day continuity and stabilizing the warehouse operations,

4.3 Professional Competencies

• Strong logistics and operational inventory management skills.
• Knowledge of (Microsoft) Office and ERP software package.
• Knowledge of logistics, shipping terms and conditions.
• Organized, accurate, and process‑focused.
• Ability to work independently and manage multiple tasks.

4.4 Behavioural Competencies

• Good communication skills.
• Demonstrates ownership mindset, a self-starting personality type, proactively solves problems without deflecting responsibility.
• High level of ownership, accountability
• Proactive problem-solving to support field execution and customer satisfaction.
• Precision and attention to detail.
• Problem‑solving mindset and customer‑oriented approach.
• Team-oriented working style.

Benefits

This position is established as an initial six-month assignment to provide additional support to the Parts & Logistics operation. During this period, the employee will be trained on HITEC parts, inventory, parts picking and kit building, shipping and receiving, warehouse organization, logistics, and nationwide Field Service support processes.

Performance will be evaluated based on attendance and dependability, parts and kit accuracy, inventory and cycle-count accuracy, shipping accuracy and timeliness, warehouse organization and cleanliness, productivity, computer and paperwork accuracy, safety, communication, teamwork, flexibility, and the ability to learn and take on additional responsibilities. Based on business needs and individual performance, there may be an opportunity for the position to continue beyond the initial six-month assignment.