Parts Inside Sales Representative
- Pay
- $19 – $29 per hour
- Location
- Auburn, MA
- Listed
- Today
Compensation
Hourly pay rate is $19.38 - $29.09/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.
About the role
As a Cox Automotive business, Cox Fleet delivers integrated uptime solutions designed to reduce downtime, improve fleet performance, and keep drivers safely on the road. Our nationwide operation combines more than 1,500 skilled technicians, 30+ company-operated service centers, and a network of over 65,000 service providers, all supported by 24/7/365 operational coordination. Together, we provide maintenance, repair, and fleet support services for equipment ranging from Class 8 trucks and 53-foot trailers to light-duty vehicles.
This is more than just a role with great pay and benefits - it's a chance to work and strengthen your skills with a company that invests in your success.
What You'll Do
- Portray a welcoming and positive image
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
- Develop and cultivate strong buying relationships with customers
- Utilize available training resources to stay up to date on product features
- Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
- Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
- Maintain and update CRM system with customer visit schedule, and opportunity status
- Utilize Sales Comparison Report to identify sales opportunities
- Meet or exceed established Parts & Service Sales Goals
- Other duties when requested by Parts & Service Sales Director
Requirements
- High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
- Strong verbal and written communication skills
- Bachelor's Degree in Marketing or Sales preferred
- Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
- Proven track record in achieving sales quotas
- Ability to manage multiple priorities to successful completion with minimal supervision.
- Experience with Microsoft Applications and Karmak Fusion software a plus
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Company
- Cox Automotive - USA
- Job Family Group
- Sales
- Job Profile
- Parts Inside Sales Representative II - CAI
- Management Level
- Individual Contributor
- Flexible Work Option
- Hybrid - Ability to work remotely part of the week
- Travel %
- Yes 100% of the time
- Work Shift
- Day
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.
Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Equal opportunity and legal notices
However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
From Cox's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Parts Inside Sales Representative role at Cox?
The Parts Inside Sales Representative posting at Cox states compensation of $19 – $29 per hour. Final pay may depend on location, experience, and interview evaluation on Cox's official career site.
Where is the Parts Inside Sales Representative job at Cox located?
This Parts Inside Sales Representative position at Cox is located in Auburn, MA. Always check Cox's application page for specific state eligibility or relocation policies.
How do I apply for the Parts Inside Sales Representative position at Cox?
This listing links directly to Cox's Workday application page. You can apply directly on Cox's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.