Patient Access Registrar I, Day Shift, Rehabilitation

Adventist Rehabilitation - Rockville

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist HealthCare seeks to hire an experienced Patient Access Registrar for our Rehabilitation department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Patient Access Registrar, you will

• Demonstrate excellent patient service skills, assist in problem resolution, both internal and external
• Demonstrate world-class, exceptional customer service and set an example of correct phone etiquette
• Promote teamwork and a positive work environment
• Communicate with management when issues arise
• Demonstrate an ability to differentiate between self-empowered troubleshooting issues and escalating issues to management
• Assist with the training of new team members
• Independently solve and identify opportunities for improvement
• Completes follow-up in accordance with department policy.
• Escalate appropriate issues to management
• Verify the accuracy of all insurance information
• Conduct patient account assessments
• Verify insurance eligibility for all patients
• Attempt to ensure patient liabilities are paid in full at the time of service
• Communicate clearly to the patient or patient designee, insurance coverages/benefits, patient financial obligations, and the impact of unpaid services
• Coordinate bed placement according to hospital guidelines and/or given staffing guidelines
• Complete other duties as assigned.

Qualifications include

• Minimum of 1 year of experience within a healthcare environment. Can include insurers or public health settings as well
• At least 1 year of experience in patient registration and/or eligibility and benefits
• Requires some knowledge/training in government payer rules and regulations
• Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities
• High School Graduate or equivalent. Some college preferred
• Must demonstrate ability to multitask and work under pressure with minimal supervision
• Basic knowledge of office equipment and PC skills

• Work Schedule: Employment Type: Full Time
• Hours per Week: 40 Hours

Week 1

• Monday, Tuesday, Wednesday 8:00AM- 4:30PM
• Thursday, Friday 11:30AM- 8:00PM

Week 2

• Monday, Tuesday, Wednesday 8:00AM- 4:30PM
• Thursday, Friday 11:30AM- 8:00PM

Shift Type: Day Shift

Pay Range

$19.21 - $24.90

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).