Patient Access Representative - PRN
- Location
- St. Mary's Health Care System, GA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 7 days ago
Skills & highlights for this role
- Patient registration
- Insurance verification
- Customer service
- Medical terminology
- Knowledge of diagnostic and procedural coding
Also useful
- Patient access experience
- Ability to explain insurance benefits
- HFMA CRCR certification
- NAHAM CHAA certification
About the role
Employment Type: Part time
Posting Job Description
Purpose
This position is a part time; PRN with open availability which includes through the week as well as weekends.
There are no benefits that is aligned with this position.
Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.
Note: “patients” refers to patients, clients, residents, participants, customers, members
Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus
- Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
- Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
- Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis
- Research & compiles information to support ad-hoc operational projects & initiatives.
- Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
- Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functional Role (not inclusive of titles or advancement career progression)
Par I
- Entry level position.
- Minimum one (1) year customer service experience.
- Patient Access experience preferred.
Par Ii
- Performs PAR I role & is cross trained & performs activities in Pre-Service, Emergency Department & / or Bed Desk.
- Additional minimum qualifications: Minimum of two (2) years hospital registration or insurance verification experience upon hire.
- Knowledge of medical terminology, diagnostic coding & procedural coding required.
- Ability to explain insurance benefits.
Patient Access Account Specialist
Additional minimum qualification of two plus (2+) years hospital registration or insurance verification experience.
- Uses specialized knowledge to support key areas of the organization related to an area of expertise.
- Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives.
- Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge.
- Responsible for analyzing, processing & editing for correctness based on payer guidelines.
- Resolves items & ensures claims are billed accurately.
- Processes payments timely.
Minimum Qualifications
- High school diploma or equivalent.
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Additional Qualifications (nice to have)
- Medical terminology required & knowledge of diagnostic & procedural coding
- Insurance verification with the ability to explain benefits, secure necessary authorization
Equal opportunity and legal notices
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From Trinity Health's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Patient Access Representative - PRN job at Trinity Health located?
This Patient Access Representative - PRN position at Trinity Health is located in St. Mary's Health Care System, GA (On-site). Always check Trinity Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Patient Access Representative - PRN at Trinity Health?
For the Patient Access Representative - PRN role, Trinity Health highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with Patient registration, Insurance verification, Customer service, Medical terminology, Knowledge of diagnostic and procedural coding. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Patient Access Representative - PRN position at Trinity Health?
This listing links directly to Trinity Health's Workday application page. You can apply directly on Trinity Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.