Patient Access Representative - Rockford
- Location
- Mercy Health West Michigan Multi-service Outp…
- Listed
- 3 days ago
About the role
Employment Type: Part time
Shift: Day Shift
About the role
Schedule: 24 hours per week, Days
- Week 1: 6:45-3:15 Sunday, 6:45-3:15 Thursday, 9a-5:30p Friday
- Week 2: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
- Week 3: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
- Week 4: 9-5:30 Monday, 9a-5:30p Friday, 6:45-3:15 Saturday
- Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this*
What you will do
- Provide patient focused customer service.
- Perform outpatient & / or inpatient registration & insurance verification functions;
- Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
- Provide general information to hospital users, patients, families & physician offices
What you will need
- 1 year customer service experience, required
- HS Diploma or equivalent required
- Data entry skills (50 to 60 keystrokes per minute)
- Basic computer skills
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
- Excellent communication skills (verbal and written).
- Interpersonal skills to work with internal and external customers.
- Accuracy and attentiveness to detail and time management skills.
Nice to have
- Medical terminology
- Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations
Why You'll Love Working at Trinity Health
- A great team that supports one another like family
- Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
- Generous PTO, paid holidays, and a Colleague Referral Program
- Tuition reimbursement and student loan forgiveness options
- Career growth opportunities across 21 states with Trinity Health
Equal opportunity and legal notices
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From Trinity Health's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Patient Access Representative - Rockford role at Trinity Health, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Patient Access TechnicianMultiCare · United States
- Patient Access Specialist II-OMFS ClinicDenver Health · Main Campus - Pavilion L - 660 Bannock St, De…
- Patient Access Representative - CasualEssentia Health · Hayward, WI
- Patient Access Associate (On-Site) (H)UMiami · Coral Gables, FL
- Patient Access Liaison - UPLIZNA - Minneapolis, MNAmgen · Minneapolis, MN
- Patient Access Rep - OMC-NO (Jeff Hwy) & NOLA RegionOchsner · New Orleans - New Orleans Region - Louisiana
More at Trinity Health
All Trinity Health jobsCommon questions
Where is the Patient Access Representative - Rockford job at Trinity Health located?
This Patient Access Representative - Rockford position at Trinity Health is located in Mercy Health West Michigan Multi-service Outp…. Always check Trinity Health's application page for specific state eligibility or relocation policies.
How do I apply for the Patient Access Representative - Rockford position at Trinity Health?
This listing links directly to Trinity Health's Workday application page. You can apply directly on Trinity Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.