Patient Access Specialist II
- Location
- Fort Worth, TX
- Listed
- 8 days ago
About the role
- Location: Alliance Multi-specialty Clinic and Urgent Care Center
- Department: Alliance Facility
- Shift: Varying Shifts (United States of America)
- Standard Weekly Hours: 40
Summary
Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information, with direct public interface and timely service, therefore, the Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy.
The incumbent will assist in providing access to services provided at the hospital and/or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement.
This position is primarily responsible for the registration information for the patient visit, obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration.
The incumbent is responsible for maintaining knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payors, and departmental/System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area.
Education & Experience
- High School diploma or equivalent required.
- Ability to type, spell, write or print legibly with general knowledge of personal computers required.
- Strong interpersonal communication, documentation and customer service skills required.
- 1-2 years of Hospital admissions or equivalent experience required.
- Other hospital or physician office or equivalent experience required.
- Medical terminology preferred.
- Knowledge of health care insurance and managed care preferred.
Certification/Licensure
- CPR- required within 30 days of hire.
Hours
- Monday to Friday: 8:30am-5:00pm
About Us
Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.
Equal opportunity and legal notices
Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
From Cook Childrens's careers page, first listed on Rolev.ai on November 2, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Patient Access Specialist II job at Cook Childrens located?
This Patient Access Specialist II position at Cook Childrens is located in Fort Worth, TX. Always check Cook Childrens's application page for specific state eligibility or relocation policies.
How do I apply for the Patient Access Specialist II position at Cook Childrens?
This listing links directly to Cook Childrens's Workday application page. You can apply directly on Cook Childrens's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.