Patient Care Manager | Critical Care Services

About the role

At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: Days

Location: Singing River Ocean Springs Hospital

Position Overview

The Patient Care Manager (PCM) facilitates teamwork and unit pride by advocating for an environment that promotes high patient care standards and implements strategies to ensure patient and physician satisfaction. The Patient Care Manager is a registered professional nurse responsible for 24 hour leadership of specific nursing unit(s) within the Department of Nursing.

He/She works in a cooperative and consultative relationship with the Nurse Management Team and other disciplines under the direction of the Department Director. The PCM assumes authority, accountability and leadership/management responsibility for the specific unit(s) as assigned. In addition to Patient Care Manager (PCM) duties, he/she may be assigned to work house supervisor shifts as needed.

The Patient Care Manager provides leadership to achieve unit, departmental, and organizational objectives within a rapidly changing environment. He/She applies advanced knowledge of nursing and management to manage systems of patient care, personnel development, fiscal and unit operations, performance improvement, and program development. The PCM promotes innovation and excellence in clinical, service, and team performance.

Physical Demands

Work is mainly active: involves regular requirements to move about the unit, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting oneself to lift, carry, push, pull, or otherwise move objects. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10 key.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours, when required/requested.

Mental Demands

• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations

Special Demands

Must be proficient with a variety of computer software applications in word processing, spreadsheets, database and presentation software (i.e., MS Outlook, Word, Excel, and PowerPoint).

Must possess the ability to work independently with little supervision and seek guidance as need to clarify assignments or request for more information. Must possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.

Job requires traveling throughout the SRHS service area with the employee providing his/her own transportation. Job requires out of state travel for education purposes.

• If you're looking for purpose, teamwork, and a place where what you do truly matters, you've found it.
• Let's do big things together.
• Apply now and join our team.