Patient Navigator
- Location
- Palm Beach Gardens, FL · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 21 days ago
Skills & highlights for this role
- CPR certification
- prior authorization
- patient scheduling
- insurance appeals
- medical records management
About the role
The Patient Navigator will serve as a liason for the patient, provider, and Akumin. They will assist in scheduling exams, obtaining prior authorizations, burn CD’s, print reports, help with obtaining prior patient records for imaging, follow up on outstanding reports etc.
Specific duties include, but are not limited to
- Ensures patient satisfaction by providing excellent service by ensuring ease of appointment scheduling.
- Works with case managers to ensure that reports are available and uploaded in time for patients follow up appointments. Works with case managers on addendums, and direct contact between provider and radiologist.
- Obtain preauthorization and/or predetermination for imaging procedures from insurance companies. Provides supporting documentation for all insurance appeals and denials.
- Other duties as assigned.
Position Requirements
- High School Diploma or equivalent experience.
- CPR Certification. - 1 year in medical/hospital setting
- Interpersonal Skills: Relationship building skills to work with all functional units of the organization effectively. Experience in working with demanding customers.
- Communications Skills: Effective communication skills; verbal, non-verbal and written
- Team/Independent Worker: Ability to works under pressure and while managing competing priorities Past experience in meeting/exceeding Service Level Agreements (SLA) turnaround time for assigned tasks, follow ups, and issues resolution to closure. Ability to make disciplined and timely decisions within in a timely fashion. Experience working in a collaborative team environment
- Additional Qualifications & Experience: Diligent attention to detail is essential due to the work environment. Past experience in ensuring ethical practice and maintaining confidentiality. Good customer service skills, Ability to multi task and prioritize.
Physical Requirements
Standard Office Environment
More than 50% of the time
- Sit, stand, walk.
- Repetitive movement of hands, arms and legs.
- See, speak and hear to be able to communicate with patients.
- Less than 50% of the time:
- Stoop, kneel or crawl.
- Climb and balance.
- Carry and lift 10-20 lbs.
Equal opportunity and legal notices
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
From Akumin Corp's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Patient Navigator job at Akumin Corp located?
This Patient Navigator position at Akumin Corp is located in Palm Beach Gardens, FL (On-site). Always check Akumin Corp's application page for specific state eligibility or relocation policies.
What qualifications are required for Patient Navigator at Akumin Corp?
For the Patient Navigator role, Akumin Corp highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with prior authorization, patient scheduling, insurance appeals, medical records management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Patient Navigator position at Akumin Corp?
This listing links directly to Akumin Corp's Workday application page. You can apply directly on Akumin Corp's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.