Patient Scheduling Coordinator - Spanish Speaking
- Location
- Northbrook, IL
- Listed
- 8 days ago
Position Summary
As a Patient Scheduling Coordinator, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.
If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization—apply online today!
No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.
Position Details
- Location: Northbrook, IL
- Schedule: Full-time, Monday through Friday
- Bilingual Required (Fluent in English & Spanish)
- Compensation: $20-$23hr based on experience and qualifications.
Key Responsibilities
- Handle inbound and outbound calls in a high-volume
- Present a positive, professional, and energetic approach to patients.
- Meet and exceed key performance metrics (KPIs) related to scheduling and retention.
- Educate patients on services, benefits, and appointment details.
- Proactively follow up with patients to ensure continued care and appointment attendance.
- Resolve patient concerns efficiently while maintaining a high level of customer service.
- Accurately enter patient information and schedule appointments in the system.
- Work collaboratively with the team to drive patient engagement and retention.
- Adhere to scripts, decision trees, and compliance protocols.
- Additional duties as required.
Requirements
- Prior experience in customer engagement or a retention-driven call center environment.
- Minimum 1+ years of call center experience in customer service, retention, or a similar role.
- Exceptional communication skills, both verbal and written.
- Strong organizational, data entry, and follow-up skills.
- Proficiency in Word, Excel, and call center systems.
- Ability to empathize with patients while confidently guiding them toward a solution.
- Must follow scripts and decision trees as required.
- Adaptability to a fast-paced, target-driven environment.
- Regular, consistent, and punctual attendance.
- Experience in the medical industry is preferred.
Benefits
- Health insurance (medical, dental, vision)
- Retirement Plan
- Paid time off (PTO) (vacation, sick)
Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!
Why You'll Love Working with us
🚀 Rapid career advancement 💼 Competitive compensation package
🤝 Positive, team-oriented environment 🏥 Work with cutting-ed technology
🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company
From USA Clinics Group's careers page, first listed on Rolev.ai on November 2, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Patient Scheduling Coordinator - Spanish Speaking job at USA Clinics Group located?
This Patient Scheduling Coordinator - Spanish Speaking position at USA Clinics Group is located in Northbrook, IL. Always check USA Clinics Group's application page for specific state eligibility or relocation policies.
How do I apply for the Patient Scheduling Coordinator - Spanish Speaking position at USA Clinics Group?
This listing links directly to USA Clinics Group's Workable application page. You can apply directly on USA Clinics Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.