Patient Service Center Assistant

Job Functions, Duties, Responsibilities and Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer!

• Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
• At Sonic Healthcare USA, we emphasize teamwork and innovation.
• Check out our job openings and advance your career with a company that values its team members!

• You've got a passion for patient care.
• You're personable, professional, and able to multitask.
• You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

• Join our front line of #HealthcareHeroes!
• Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
• Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

In this role, you will

• Greet and check in patients as they enter the Patient Service Center.
• Answer the phone and direct calls as needed in a timely manner.
• Enter patients accurately into the laboratory computer systems.
• Provide a high level of customer service.
• Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.
• Champion safety, compliance, and quality control.

All you need is

• High School Diploma or equivalent
• A valid driver's license and an excellent driving record for the past three years.
• Excellent communication skills
• Ability to work in a fast-paced environment
• Basic computer and data entry skills

Bonus points if you've got

• 2+ years of customer service experience

We'll give you

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging - we are a community!

We also want you to know

• This role will have routine access to Protected Health Information (PHI).
• Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.
• Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours: 40

Work Shift

Job Category: Laboratory Operations