Patient Service Representative
- Pay
- $20 – $25 per hour
- Location
- Warren & Florham Park, NJ
- Listed
- Today
About the role
Our Patient Service Representatives (PSRs) are the first and last people every patient meets. You'll check patients in and out, answer phones, schedule appointments, and collect copays, all while keeping a busy clinic running smoothly.
You don't need medical experience. If you've worked a busy restaurant, retail store, hotel desk, salon, or any job where you serve people face to face, you already have the core skills. We'll train you on insurance, scheduling, and our systems.
What your day looks like
- Welcoming patients warmly and checking them in and out
- Answering a busy phone line and scheduling, rescheduling, and confirming appointments
- Collecting copays and balances and explaining what patients owe in plain language
- Calming down frustrated patients and finding a way to help
- Keeping patient information accurate in our EMR system
- Working side by side with providers and clinical staff to keep the schedule on track
What you'll bring
- At least 1 year of in-person, customer-facing experience (restaurant, retail, hospitality, salon, medical office, or similar)
- A steady work history
- A warm, professional presence: you make eye contact, speak clearly, and make people feel welcome
- Comfort juggling several things at once, like a ringing phone while someone waits in front of you
- Confidence asking people for payment and explaining charges kindly
- A willingness to learn new systems and take feedback
- High school diploma or equivalent
Nice to have
- Experience handling payments or working a register
- Medical front desk, scheduling, insurance verification, or EMR experience
- Bilingual English/Spanish
- How we train you
- You'll learn our front desk workflows, insurance verification, and EMR step by step with an experienced team before you run the desk on your own.
Pay and benefits
- Hourly pay, based on experience
- Quarterly performance bonuses of up to $1,500, for up to $6,000 a year
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid company holidays
- Company-paid life insurance and short-term disability
- Employee Assistance Program
- Room to grow into lead and management roles
Compensation for this role varies based on years of experience, skill set, and alignment with position requirements.
Compensation
$20 - $25 USD
The Metro Vein Centers Difference
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Legal & Compliance Notice
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.
About Metro Vein Centers
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs.
With over 70 clinics across 9 states, and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
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Our values guide everything we do
- Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for.
- Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
- A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy.
- Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes.
- Commitment to Growth - We invest in our people, fostering advancement and professional development at every level.
Metro Vein Centers is an Equal Opportunity Employer.
We're committed to creating a workplace where everyone feels seen, heard, and supported. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Equal opportunity and legal notices
We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
From Metro Vein Centers's careers page, first listed on Rolev.ai on November 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Patient Service Representative role at Metro Vein Centers?
The Patient Service Representative posting at Metro Vein Centers states compensation of $20 – $25 per hour. Final pay may depend on location, experience, and interview evaluation on Metro Vein Centers's official career site.
Where is the Patient Service Representative job at Metro Vein Centers located?
This Patient Service Representative position at Metro Vein Centers is located in Warren & Florham Park, NJ. Always check Metro Vein Centers's application page for specific state eligibility or relocation policies.
How do I apply for the Patient Service Representative position at Metro Vein Centers?
This listing links directly to Metro Vein Centers's Greenhouse application page. You can apply directly on Metro Vein Centers's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.