Payroll Tax Specialist

About the role

We are hiring a Payroll Tax Specialist to join our team and support accurate, timely, and compliant payroll tax administration for up to 65,000 employees across the United States and Canada. This role is ideal for someone with strong payroll experience, attention to detail, and a customer-focused mindset who enjoys solving complex issues, partnering across teams, and identifying opportunities to improve processes.

Key Responsibilities

• Audit payroll tax setup and reports, including employee address and work location changes, new hires, and company entity changes, to ensure payroll tax withholding is accurate and timely.
• Support wage garnishment administration and partner with our third-party vendor (ADP) by responding to information requests, processing refunds, reconciling pay-period totals, reviewing questions, and resolving issues.
• Prepare and record special payment transactions and corrections to ensure payroll tax liabilities are remitted accurately and on time, in compliance with federal, state, and local tax requirements.
• Monitor the HR employee case system (ServiceNow) and team email, researching and identifying timely solutions for escalated issues to ensure SLAs are met.
• Provide ideas for process improvements to increase efficiency and enhance the employee experience.
• Follow established payroll tax processes and procedures, regularly reviewing and updating documentation to ensure resources remain current and accurate.
• Maintain the confidentiality of sensitive payroll information.
• Basic Qualifications
• Two-year college degree or post-secondary coursework in a related field, or applicable work experience.
• 2-4 years of payroll experience.

Preferred Skills & Experience

• CPP or FPC certification preferred.
• Experience with Workday HCM and Payroll.
• Experience identifying opportunities for efficiency and implementing process improvements.
• Excellent interpersonal skills and a proactive approach to customer service.

• Location Expectations: This role requires working from a U.S. Bank location three (3) or more days per week.
• If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
• That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
• Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.