PC Provisioning Technician - Washington, DC
- Location
- Washington, DC · On-site
- Job type
- Contract
- Level
- Mid-level
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- Windows 7 imaging
- PC troubleshooting
- asset management
Also useful
- Remedy
- MS Excel
Role
- PC Provisioning Technician
- Location: Washington, DC
- Duration: 6+ Months
BGV will be done for the selected candidates.
Essential Job Functions
- Install computer image, following instructions provided
- Deliver and install provisioned equipment at user location, and perform basic installation and troubleshooting when required
- Ensure Service Level Agreement is maintained when providing service to clients
- Provide events and rental support by coordinating with clients, deliver and install equipment at requested location, and perform basic troubleshooting
- Ensure that the asset information for all provisioned equipment is updated in Remedy/PCIM
- Oversee equipment inventory and inform WBG Team Lead stock projections to allow time to purchase
- Follow established and tested process and procedures provided by the WBG Team Lead
- Validate installation through defined quality assurance procedures
- Ship PC equipment to country offices when required
- Fill-in, review, and turn-in tracking documents on a daily/weekly basis
- Ensure work environment is maintained (clean, organized, and safe)
- Assist PCP Coordinator in providing weekly statistics for WBG Team Lead on a regular basis or on demand
Educational Qualifications and Experience
- Education: Bachelor’s degree
- Role Specific Experience: 2+ years of work experience relevant to the duties and accountabilities of the position
- Experience in Windows Vista / Win-7 PC Imaging and staging
- Experience in asset management
Certification Requirements: None specified
Required Skills/Abilities
- Strong knowledge of troubleshooting PC Operating System and Hardware issues
- Ability to install a client’s standard/core software packages and new releases of these packages as instructed in written guidelines
- Ability to follow instructions
- Capacity to assume increasing responsibility
- Ability to work effectively in a team environment
- Excellent verbal and written communications skills
- Excellent administrative skills: organized, efficient, detail oriented, and versatile
- Excellent customer service approach to dealing with people at all levels
- Exhibit pleasant, professional, and courteous workplace etiquette
Desired Skills/Abilities
- Proficiency in MS Excel
Experience Matrix for Levels
- Level I - 2+ years of experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
IT
From Info-Ways's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the PC Provisioning Technician - Washington, DC job at Info-Ways located?
This PC Provisioning Technician - Washington, DC position at Info-Ways is located in Washington, DC (On-site). Always check Info-Ways's application page for specific state eligibility or relocation policies.
What qualifications are required for PC Provisioning Technician - Washington, DC at Info-Ways?
For the PC Provisioning Technician - Washington, DC role, Info-Ways highlights 2+ years of relevant experience; a bachelor's degree; experience with Windows 7 imaging, PC troubleshooting, asset management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the PC Provisioning Technician - Washington, DC position at Info-Ways?
This listing links directly to Info-Ways's SmartRecruiters application page. You can apply directly on Info-Ways's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.