People Care HR AI Agent - Process Improvement Project Management Intern

About the role

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

About the role

Job Family Definition

Students or recent graduates from an accredited college or university who are pursuing a degree in business, human resources, technology enablement, HR systems, data analytics, process improvement, or a related field. The internship provides hands-on experience supporting HR process discovery, simplification, standardization, and readiness for AI and automation across Corporate Functions HR and People Care.

Responsibilities

• Support process discovery by preparing materials, documenting workshop discussions, and helping map current-state and future-state HR workflows.
• Analyze process data, customer pain points, handoffs, rework, cycle times, recurring exceptions, and workflow variants under the guidance of senior team members.
• Help identify opportunities to simplify steps, reduce unnecessary approvals, standardize repeatable activities, and improve the employee and HR user experience.
• Assist in documenting business requirements, decision points, process rules, escalation triggers, data dependencies, and appropriate AI-to-human handoffs.
• Contribute to AI and automation readiness assessments by researching use cases, organizing evidence, and preparing clear summaries for stakeholders.
• Collaborate with process owners, HR Operations, People Care, HRBPs, HRIS, product teams, and subject matter experts on assigned transformation activities.
• Support the development of user stories, acceptance criteria, test scenarios, operational readiness materials, and project status updates.
• Maintain accurate process documentation, action logs, assumptions, risks, dependencies, and ownership records.
• Participate in team meetings, working sessions, and periodic reviews; share progress and incorporate feedback in a timely manner.
• Assist with measuring outcomes such as cycle-time reduction, fewer handoffs, lower rework, improved consistency, and capacity released.

Education & Experience

• Currently pursuing a Bachelor's or Master's degree in business, human resources, information systems, data analytics, operations, or a related field.
• Completion of coursework or academic projects involving process analysis, research, data interpretation, project management, technology, or continuous improvement is preferred.
• No prior professional experience is required; previous internships, student organizations, research projects, or campus leadership experience are a plus.

Knowledge & Skills

• Strong analytical, research, problem-solving, and organizational skills.
• Ability to translate information into clear process maps, summaries, requirements, and presentations.
• Effective written and verbal communication skills, with the ability to collaborate across functions and cultures.
• Curiosity about AI, automation, HR technology, process improvement, and responsible use of data.
• Attention to detail and ability to manage assigned tasks within agreed timelines.
• Working knowledge of Microsoft Office tools; exposure to process-mapping, analytics, project-management, or collaboration tools is a plus.
• A collaborative, solution-focused mindset and willingness to learn, ask questions, and challenge complexity constructively.

Impact & Scope

• Works on defined assignments with guidance from an AI Process Analyst, project lead, or supervisor.
• Contributes analysis and documentation that help prepare HR processes for responsible AI, automation, and continuous improvement.
• Builds practical experience in cross-functional collaboration, process design, business analysis, and transformation delivery.
• May work full time during school breaks or part time during the academic year, subject to local program requirements.

Success Measures

• Quality and accuracy of assigned process maps, analyses, requirements, and project documentation.
• Timely completion of deliverables and effective incorporation of stakeholder feedback.
• Useful identification of process pain points, simplification opportunities, and AI or automation use cases.
• Demonstrated growth in process analysis, collaboration, communication, and business problem-solving skills.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

What We Can Offer You: Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

• We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
• We know varied backgrounds are valued and succeed here.
• We have the flexibility to manage our work and personal needs.
• We make bold moves, together, and are a force for good.

Let's Stay Connected

• Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
• #unitedstates
• #interns

Job

Administration

Job Level: N/A

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

• United States of America: Hourly Salary USD 26.00 - 30.00 in Texas

The listed salary range reflects base salary. Variable incentives may also be offered."