People Operations Business Partner - Tampa (Hybrid)

The Opportunity

If you're energized by helping leaders build great teams and creating an employee experience where people can do their best work, we'd love to have you join MHK as our next People Operations Business Partner. This Business Partner strengthens MHK's employee experience, and the people practices that support performance and retention.

The role advises leaders, coaches managers, and partners with employees across onboarding, development, engagement, performance, and employee relations. It uses workforce and employee-feedback data to identify needs, recommend action, and help managers follow through. The role partners with the VP of People and other People & Culture colleagues to align talent, rewards, and organizational practices with business needs.

Hybrid: This hybrid role is based in Tampa FL and requires collaboration in the office three (3) days per week.

Position Responsibilities

• Build trusted relationships with leaders and managers to understand business priorities and translate them into practical people strategies and actions. Partner with leaders and Finance on headcount, role design, capability needs, workforce planning, and organizational effectiveness.
• Coach managers on performance expectations, feedback, employee development, recognition, change management, and routine employee-relations matters. Provide guidance on consistent policy application and escalate sensitive, high-risk, or legally complex issues as appropriate.
• Partner with managers, Talent Acquisition, and People Operations to deliver a consistent employee experience from candidate handoff through onboarding, development, internal movement, and separation. Conduct exit interviews and identify actionable themes and opportunities for improvement.
• Support performance-management and talent-review processes, including manager guidance, calibration, development planning, talent reviews, succession planning, and retention strategies for critical roles.
• Advance competency-based development and career-pathing initiatives. Connect employees and managers with relevant learning opportunities, mentoring, internal career opportunities, and Hearst development resources.
• Partner with leaders to interpret engagement-survey results, facilitate team discussions, develop action plans, and monitor progress. Identify retention risks and employee-experience trends using employee feedback, manager input, exit-interview themes, and people data, and recommend targeted improvements.
• Partner with People Operations and the VP of People on leave and accommodation matters while maintaining confidentiality and established decision-making roles. Contribute to People & Culture policies, programs, communications, and special projects that strengthen a respectful, accountable, and service-oriented culture.
• Support merit, bonus, compensation-analysis, and recognition cycles in partnership with the VP of People and Hearst partners. Lead the company-wide recognition program with support from the People Operations Coordinator.

Position Requirements

• Five (5) or more years of progressive HR experience, including deep HR business partner, HR generalist, or employee-relations responsibilities.
• Experience advising and coaching managers on performance, employee relations, engagement, development, and retention; facilitating manager or employee discussions; supporting change; and following through across multiple priorities.
• Working knowledge of employment laws and HR practices; sound judgment about confidentiality, documentation, and when to escalate an issue.
• Ability to interpret qualitative and quantitative people data and turn themes into clear recommendations and measurable actions.
• Strong written and verbal communication, relationship building, and project-management skills.
• Ability to build trusted relationships with leaders and managers and translate business priorities into practical people plans.

Education/Certification Requirements

• Bachelor's degree in Human Resources, Business, or a related field; equivalent experience will be considered. PHR, SHRM-CP, or equivalent certification is preferred.

Preferred Qualifications

• Must be available to collaborate onsite at MHK's Tampa office at least three days per week. Candidates outside of the Tampa area will not be considered.
• This position requires candidates to be legally authorized to work in the United States.

Additional Information

Pre-Employment Requirements

All prospective employees must successfully pass a background check and drug screening.

Benefits

At MHK, we support employees with meaningful work, opportunities to grow and benefits designed to promote health, financial security and overall wellbeing. Highlights include:

• Health coverage: Medical, dental and vision plans for full-time employees.
• Retirement: 401(k) with a generous company match.
• Time off: Generous paid time off and holiday policy.
• Benefits eligibility: Benefits begin on the first day of the month following employment.
• Health and wellness: Exercise and health club reimbursement opportunities.
• Dependent care: Monthly dependent care reimbursement opportunities.
• Income protection: Short- and long-term disability coverage.
• Life insurance: Basic term life and AD&D insurance.