Personal Lines Insurance Account Manager

About the role

Pyron Group is seeking a Personal Lines Account Manager to support and serve individuals and families with their personal insurance needs. In this role, you'll become a trusted resource for clients by helping them navigate coverage decisions, policy changes, renewals, and everyday insurance questions.

We believe insurance should be easier to understand, easier to manage, and backed by people who genuinely care. If you enjoy serving others, paying attention to details, and being part of a supportive team, we'd love to meet you.

What You'll Do

• Build and maintain strong relationships with personal insurance clients
• Serve as a primary point of contact for policy servicing and account support
• Process policy changes, endorsements, renewals, and other service requests
• Review accounts and identify opportunities to improve client protection
• Assist clients with coverage questions, billing concerns, and claims support
• Work closely with Personal Risk Advisors and carrier partners to deliver excellent service
• Maintain accurate documentation and account records
• Support retention, account growth, and client satisfaction initiatives

What We're Looking for

• Experience in an independent agency preferred
• Property & Casualty License preferred
• Strong communication and relationship-building skills
• Excellent organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Professional Development

We believe growth is a shared investment.

Pyron Group provides support for licensing, continuing education, and professional development opportunities. Licensed team members receive agency support for required Mississippi licensing and continuing education, and we encourage the pursuit of respected industry designations, such as CISR and CIC, through our professional development program.