Personal Shopper @NET-A-PORTER
- Pay
- $30 – $35 per hour
- Location
- New York, NY · Hybrid
- Job type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- client relationship management
- luxury fashion product knowledge
- sales target achievement
Also useful
- Excel
- Outlook
Stated benefits & perks
- 401k match
- Medical
- Dental
- Vision
- Commuter benefit
About the role
PERSONAL SHOPPER - NET A PORTER NET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world's most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits.
Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER. NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism. NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group. NET-A-PORTER Personal Shoppers serve as the liaisons to our most valued clients.
They offer EIPs with personalized access to the latest trends, newest and most exclusive products, and bespoke invite-only-events. By anticipating each client's unique preferences and needs, Personal Shoppers deliver a seamless, elevated shopping experience to customers around the world. NET-A-PORTER are now seeking a talented Personal Shopper to join the team in our New York office.
Reporting Into: Head of Personal Shopping Location: Our New York office Working Model: Hybrid, Mon- Thurs in office, Friday remotely Besides a competitive salary, we can offer you: Performance bonus schemes dependent on the type of role you are in 401(k) plan that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Medical, Dental and Vision insurance Commuter benefit and flexible spending A chance to be part of a fun and caring team that supports each other Here is a breakdown of what you'll be doing: Profile customers individually based on their shopping pattern Using these profiles, provide personal recommendations demonstrating detailed product knowledge and an understanding of each client's style and requirements Represent brand and embody values of NET-A-PORTER Ensure prompt follow up with customers acquired through events and partnerships Achieve yearly targets and KPIs Lead team by example through hitting and exceeding sales targets Be the sales expert within the team Delivers sales target consistently but also delivers other activities around events, 1-2-1 appointments and other client focused areas Offer styling and advice on items Ensure that sales leads are identified and prioritized by analyzing your customer list Increase spend of individuals and develop customer loyalty through by understanding their needs Drive Personal Appointments where possible with clients to develop relationships Have a cultural awareness for clients based across different regions Possess a self-driven awareness of fashion industry and brands/product Feedback any buying patterns to Managers Participate in Client Relations, marketing / partnership events as required Work alongside the wider business to understand key business trends and increase business acumen The type of person we are looking for: 3 - 5 years of work experience in a similar position, preferably in luxury fashion Engaged and active client book driving between $1.8m-$2.5m Proactive sales approach, with a track record of achieving personal sales goals Customer centric.
Willing to go above and beyond to deliver outstanding service and build/maintain strong relationships Leadership and mentoring skillset Works very closely with stakeholders outside the department to drive own business Fluent in spoken and written English.
Technology literate, with experience in Excel and Outlook Confident, with excellent communication skills Organized with an eye for detail Compensation for this role is $30.00-$34.87/hr, depending upon experience, plus monthly commission From the moment you join LuxExperience we are committed to making your journey with us inspirational and evolutionary.
If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: AssociateWorkplace Type: Hybrid
Equal opportunity and legal notices
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
From Lux Experience's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Personal Shopper @NET-A-PORTER role at Lux Experience?
The Personal Shopper @NET-A-PORTER posting at Lux Experience states compensation of $30 – $35 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Lux Experience's official career site.
Where is the Personal Shopper @NET-A-PORTER job at Lux Experience located?
This Personal Shopper @NET-A-PORTER position at Lux Experience is located in New York, NY (Hybrid). Always check Lux Experience's application page for specific state eligibility or relocation policies.
What qualifications are required for Personal Shopper @NET-A-PORTER at Lux Experience?
For the Personal Shopper @NET-A-PORTER role, Lux Experience highlights 3+ years of relevant experience; experience with client relationship management, luxury fashion product knowledge, sales target achievement. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Personal Shopper @NET-A-PORTER position at Lux Experience?
This listing links directly to Lux Experience's Workday application page. You can apply directly on Lux Experience's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.