Pharmacy Fulfillment Assistant Director

Additional Considerations (if any)

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About the role

• Job Title: Pharmacy Fulfillment Assistant Director
• Department: Pharmacy Fulfillment Center
• FLSA: Exempt

General Function

Responsible for the oversight of all processes, employees and facility equipment at the Hy-Vee Pharmacy Fulfillment Center. Sets the department standards for operating procedures, customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Delivers quality care to patients/customers and is accountable for issues within the department.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: Group Vice President, Pharmacy Fulfillment Center

Positions that Report to: Fulfillment Center Employees

Primary Duties and Responsibilities

• Creates and maintains standard operating procedures.
• Manages Site according to state, federal and company regulations to ensure compliance.
• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere and sets a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provides prompt, efficient, and accurate filling of prescriptions through automation at facility.
• Smiles and greets employees in a friendly manner.
• Files proper paperwork for licenses (State and Federal) with proper agencies.
• Performs controlled substance inventory on an annual basis or as recommended.
• Assists inventory staff with facility inventory control.
• Ability to reciprocate pharmacist license in multiple states.
• Understands retail Hy-Vee operations to serve them with accurate, prompt prescriptions.
• Coaches, counsels, and trains employees; encourages additional education and training.
• Perform duties of pharmacist in charge in various states.
• Responds to complaints in a timely manner.
• Possess strong leadership skills.
• Actively advises on quality assurance charge control, policy and procedure manual and SOP.
• Conducts monthly inventory.
• Ensures all performance reviews and team HR functions are completed.
• Ensures all relevant communication is addressed and disseminated to staff.
• Provides recommendations on compensation for team.
• Adheres to company policies and Fulfillment Center guidelines. Reports to work when scheduled and works expected number of hours.

Supervisory Responsibilities

• Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
• Selects new employees and acts on employee problems.
• Has the authority to recommend employee transfer, promotion, discipline, discharge, and salary increases.

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
• Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
• Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.

Education and Experience

• College degree in pharmacy and licensed (Nebraska licensure required).
• Must have continuing education to keep license current.
• Over one year of related or similar work experience.

Physical Requirements

• Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
• Visual requirements include clarity of vision at distances of more than 20 inches and less than 20 feet, and field of vision.
• The following physical activity is necessary to perform this job: Fingering, grasping, feeling, repetitive motions, talking, hearing, lifting, stooping, standing, and reaching.

Working Conditions

This position frequently involves a fast work pace in a production setting. Must be able to handle multiple tasks daily.

Equipment Used to Perform Job

High volume solutions robotics, operating software, Excel, Word, and PowerPoint.

Financial Responsibility

Is fully responsible for company assets including prescription inventory, pharmacy computer and software, and pharmacy fixtures.

Contacts

• Has daily contact with Fulfillment Center employees. Has occasional contact with vendors, stores and government agencies.
• Are you ready to smile, apply today.
• Employment is contingent upon the successful completion of a pre employment drug screen.