Pharmacy Liaison
- Pay
- $50,000 – $60,000 per year
- Location
- Springfield, MA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- Pharmacy technician registration
- specialty pharmacy operations
- patient refill coordination
- insurance and copay resolution
Also useful
- transplant
- hepatitis C
- HIPAA
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Pto
About the role
Are you kind, collaborative and caring? You're in good company.
At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.
We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.
As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.
Shields offers a generous employment package, including
- Salary, plus bonus
- M-F schedule; onsite in an outpatient clinic setting
- 4 weeks of PTO, plus 10 Holidays
- 401k with company match
- Health, Dental and Vision Benefits eligible on the first day of employment
Experience/ Education
- Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
- Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
- Education: High School Diploma or GED required
- Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must
Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
An employee in this position can expect a salary rate between $50,000.00 and $60,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email.
Equal opportunity and legal notices
Massachusetts residents: This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
From Shields Health Solutions's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Shields Health Solutions
All Shields Health Solutions jobsCommon questions
What is the salary for the Pharmacy Liaison role at Shields Health Solutions?
The Pharmacy Liaison posting at Shields Health Solutions states compensation of $50,000 – $60,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Shields Health Solutions's official career site.
Where is the Pharmacy Liaison job at Shields Health Solutions located?
This Pharmacy Liaison position at Shields Health Solutions is located in Springfield, MA (On-site). Always check Shields Health Solutions's application page for specific state eligibility or relocation policies.
What qualifications are required for Pharmacy Liaison at Shields Health Solutions?
For the Pharmacy Liaison role, Shields Health Solutions highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with specialty pharmacy operations, patient refill coordination, insurance and copay resolution. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Pharmacy Liaison position at Shields Health Solutions?
This listing links directly to Shields Health Solutions's Greenhouse application page. You can apply directly on Shields Health Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.