Pharmacy Technician

About the role

• Job Title: Pharmacy Technician I
• Location: Springfield, Missouri
• Department: Pharmacy
• Employment Type: Full-time

Job Summary

Join our dedicated team as a Pharmacy Technician I, where you will play a crucial role in providing exceptional customer service and supporting our pharmacists in delivering quality care. This position is perfect for detail-oriented individuals who are passionate about helping others and eager to learn. You will gain invaluable experience in a fast-paced environment while contributing to the health and wellbeing of our community.

As a Pharmacy Technician, you will assist the pharmacist in various tasks including prescription preparation and customer interactions. Your contributions help ensure a seamless service experience for our customers, making a difference in their healthcare journey.

This position offers

• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to

Key Responsibilities

• Complete basic and advanced technician training modules to gain essential computer RX knowledge.
• Provide outstanding customer service, ensuring customer satisfaction with pharmacy services.
• Answer phone calls and address inquiries that don't require pharmacist expertise.
• Receive new prescriptions and process refill requests from prescribers.
• Gather and record necessary information to prepare prescriptions efficiently.
• Assist pharmacists in preparing prescriptions by counting, pouring, and labeling medications.
• Maintain a well-stocked pharmacy department by ordering and checking-in supplies.
• Prepare insurance claims and confirm payment processing.
• Help patients locate over-the-counter (OTC) medications.
• Complete housekeeping duties within the pharmacy environment.
• Make deliveries to clients and manage payment transactions when needed.
• Engage in staff development activities to enhance your skills and knowledge.

Education, Experience, and/or Credential Qualifications

• High school diploma or GED equivalent.
• Valid pharmacy technician license in good standing with the appropriate board of pharmacy or application submitted.

Additional Qualifications

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements must be fulfilled, including Relias training at the beginning of employment and annually thereafter.
• Current driver's license, acceptable driving record, and current auto insurance.

Physical Requirements

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects.
• Sedentary work may involve sitting most of the time, with occasional walking or standing.

Additional information

Keywords: Pharmacy Technician, Customer Service, Prescription Preparation, Pharmacist Support, Patient Care, Health Services, Medication Management, Team Collaboration, Retail Pharmacy, Pharmacy Operations

Position Perks & Benefits

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package

• full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

• We are an Equal Employment Opportunity Employer.
• Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.