Pharmacy Technician

About the role

As a Pharmacy Technician at Forus, you will be a critical link between our platform and the pharmacies we work with. You'll bring your operational expertise to resolve pharmacy-side issues, support our on-staff pharmacists, and help ensure patients get timely access to their medications. This is a high-touch, problem-solving role where your knowledge of pharmacy workflows, insurance adjudication, and drug information directly improves outcomes for providers and patients at scale.

This is a demanding role with real ownership. You'll operate with significant autonomy and be expected to drive issues to resolution, not just flag them. If you're low-ego, detail-oriented, and motivated by work that has a direct impact on patient care, we want to hear from you.

If you join, you will

• Serve as a primary point of contact for pharmacy partners, resolving issues that arise around prescription processing, claims, and patient access
• Support and collaborate with Forus staff pharmacists on complex or escalated cases
• Maintain accurate records and documentation in accordance with state, federal, and company policies
• Contribute to improving internal workflows, flagging recurring issues, and helping build more reliable, scalable processes over time

We'll be most excited if you have

• [Required] Active PTCB or ExCPT certification and licensure as a pharmacy technician in the state of Idaho, or eligibility to obtain licensure prior to start date
• 2+ years of experience in a pharmacy setting, with strong familiarity with prescription workflows, third-party billing, and claims adjudication
• Experience working with pharmacy systems and comfort navigating drug and patient databases
• Strong written and verbal communication skills - you can explain complex pharmacy issues clearly
• Comfort working cross-functionally with product, engineering, and clinical colleagues in a fast-moving environment
• Prior experience as a pharmacy tech. Prior authorization support and patient access workflows is a strong plus

Additional information

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with US

Forus is based in New York, with our full team working out of a beautiful and spacious office in SoHo.

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Do the math. Be rigorous, assume nothing. Break problems down and reason from the ground up. Stay open to changing your mind.
• Resourceful optimism. Assume problems are solvable. Be audacious. Resist false constraints and push beyond the obvious before deciding.
• Spit it out. Speak directly, invite critique, avoid equivocation. We want right answers, not comfortable ones. All killer, no filler.
• Raise the bar. Hold a high standard for your pace and execution, and elevate the performance of the team around you. Mamba mentality.
• Fight for users. Start with users’ realities, not ours. Resist optimizing for internal convenience over user outcomes.

Pay and benefits

We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):

• Fully covered medical, vision, and dental insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited paid time off (PTO) and 16 weeks of parental leave.
• 401K plan setup, FSA option, commuter benefits, and DashPass.
• Lunch at the office every day and Dinner at the office after 6:30 pm.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Forus (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.